Customer Ratings & Reviews

Good price - good setup for basic music and photos .

I like this laptop, so far it’s working great, I recommend it, simple to use, very helpful

Easy to use. The Geek Squad answered all my questions and it was a quick adn efficient process!

Great device, was extremely easy to setup. Microsoft is already installed so no need to purchase.

Everything I asked for in a laptop. touch screen.

I've been ordering these for our employees for some time now and have never had an issue. Best bang for your buck. We used to use Microsoft Surface laptops but for around half the price you can't beat HP in my opinion. Plus they have multiple USB ports which much more convenient than having to rely on USB hubs.

The brighton store was extremely helpful. Love my new jp

So far this has been a reliable machine. The only issue is the lettering on the keys is already wearing off after less than 1 month's use.

The laptop is exactly what we need It has enough memory and the processor

Very happy. Solid buy at a good price. Fast, would buy again.

it's just a little different from my old one stil liked the old one better

Buyer Beware - This model 15-fd0127dx, does not have a backlit keyboard even though the specifications page on this website says it does. I bought two of these laptops on 8/17 for me and my wife and returned them 8/18 after spending hours setting one up only to find out through their chat and by googling that this model does not have a backlit keyboard, which we both needed. Their own Q/A page says it does not have a backlit keyboard so I'm very confused, is this false advertising or a mistake? The manager on duty when i returned them was nice and knowledgeable, and right away said nope they dont have a backlit keyboard, she offered alternatives but would not match any other comparable laptops price to this one with the same or better specs., I wanted what I initially paid for and what was advertised! I paid $549 each, she offered an alternative that had a little better specs but was priced at $899, I asked for that one at the $549 price and she refused, she said one day prior it was actually on sale for $629. I didnt want to pay any more than the $549 I initially paid but told her I would take two of those if she would match her sale price from the day before of the $629 and she said she could not do that, she suggested reach out to customer service and see what they could do. I will also add that she offered switching brands to Dell or Lenovo and helping me find one comparable, but would have to pay what ever price they were marked at, not willing to match the $549 price I paid. I am not willing to switch laptop brands I only want an HP brand laptop. I left very dissatisfied and disappointed. So if a backlit keyboard is important to you, do not buy this model.

HP-15.6 Laptop is an excellent value at a fair price.

This purchase was made to replace a previous HP computer. It is an excellent replacement, but there are some differences with the keyboard with which I am adaptaing.

Excellent product and great discount from Bestbuy - Best value for Money spent

The Laptop is a very good quality and well worth the sale price that we purchased it.

Meets my needs. Light weight and easy to transport . So far I am satisfied with the performance of my computer.

I love it! Easy to understand for a first time computer buyer. It was set up by the geek squad and it’s perfect.

It does what I need it to. It is lighter weight than my old 17" so that is nice. I do miss the size of the larger screen.

Great for everyday use! Just the right size, just the right price, plenty of power to get the job done. Thanks!