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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2023 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,023 reviews
  • Rated 4 out of 5 stars

    Takes some work to get underway.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting everything up and going was a bit of a chore but now all’s well. I bought this to have Windows 11, required for Turbotax.Takes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for its price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for its price! I love Intel processors, I7 works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris's new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, just haven't opened it yet. It is a Christmas persent.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for lost laptop by BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for a laptop that was sent to Louisville for repair and it was lost

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school, I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for normal usage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for work. Have the same one I bought about 3 years ago and have zero issues. The only issue with this one is the case is flimsy and if you are using it to work of vehicles like i do, you cant click the pad if you have any kind of weight on it. My old one dont have that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a reliable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop that should meet my demands. I have had a similar one in the past but with 8GB Memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth a try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cheap, on paper the specs are great, touch screen does most of the jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great laptop for what is needed. Shipped and arrived quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. easy to use for someone like that has no computer technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Exactly what we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of computer for the money. It was easy to set up and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Helpful instore support and help. Easy checkout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! The gentlemen that helped me was very informative and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great home laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast operating system, uses Window 11 operating system. Easy to setup and operate, and a pleasure to use. In fact, I liked it so much, I bought a second computer for my wife to use. She likes it very much too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! Easy to use and good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Windows 11 Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is more me than the computer. I'm so use to Windows 10 that I am having a hard time finding everything on this computer. It's just going to take a bit of time and working on it to adjust to it. I like how it types and that it has the number keys.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Quick andva pretty good deal. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it except for the tight hold Microsoft had on it. But I managed to make adjustments that allow me to use software not from Microsoft, even replaced Bing with Chrome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the HP laptop, and pleased with the person who assisted me

    I would recommend this to a friend