Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$627.99
Save $172
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2023 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,023 reviews
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new hp laptop is doing great! I am enjoying using it and getting everything set up. Look forward to it's dependable service! The one thing I'm working on is better sound and ability to increase the volume better, maybe adding speakers.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a month now and I am disappointed in the claimed up to 7 hour battery life. I am getting maybe 2 hours out of mine from using basic emails, spreadsheets and streaming Sirius. I'd be happy with 4.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All tecghnol;ogy is too exspensive. That said, this does what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service at Best Buy. The sales person was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    Great computer slow internet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the computer was ok. Touch screen was nice. I had problems connecting 2 monitors. The biggest issue was it had poor internet speeds. Maybe I had a defective laptop, idk but even after going through all the settings and resetting it. The internet never went over 2 mb per second. All my other devices get 500 mb per second.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering computer a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to order my computer online and picking it up was a breeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one complaint - A bit difficult to remove the pre-installed ms office and new outlook so I could install the old outlook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great, great, great, Great, great, great, great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Best Windows machine I have ever owned (could afford). Graphics are super...250 frames per second on an intense flight simulator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product for the price, has less features than last laptop but didnt use them so trying without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I have been buying HP laptops for more than 20 years. I am never disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far my kids love it. Got it for ine of my children for Christmas. They love it. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the same computer that I purchased at a Best Buy in Burlington, NC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box laptop. I have purchased open boxes from Best Buy before and have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faded Keys already

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except the keys are fading already and I can't see some of the letters - have only had it 45 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman was very knowledgeable and helpful. there was a reasonable sale on the computer and it seems to work ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter who's going to college in August

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for affordable price. Great for office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and transfer data to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s very lightweight and great for traveling.

    I would recommend this to a friend