Customer Ratings & Reviews

Everything seems to be good. Have only had it a short while

My HP Laptop works good for I do. super fast connection and download. Still learning about all the other features and support is great.

Good laptop, functional and fast for everyday use. ✅

Whoops I put the review on my case for the laptop! But this laptop is very reliable it has many features such as using Spanish on screen. I really love this laptop. Best one I have had yet to date! Thanks HP and Best Buy your the best!

It works alright. Not the fastest, but I can get things done with it.

Love this PC. It was an upgrade for me to Windows 11. The price was not overbearing and it gives me everything I need to handle tasks at home.

The Geek Squad provided exceptional service and guidance to make my decision to purchase. They also walked me through the setup of the new laptop including adding data from my prior laptop.

This is a great computer, when it comes down to personal preference. It wasn't for me 100 percent. I enjoy the back lit keys. I also prefer a certain type of key style. Otherwise, this computer run fantastic. Graphics are wonderful, with fast start up.

I like this choice very much. I use it to type reports and lesson plans.

purchased this laptop for my daughter at college and it seems to be working great

One of the things is that I don't know much about computers, but for the work I've been doing so far, I think I made a good purchase since it has been very useful to me.

i gave them a hard time and they helped me flawlessly.

Got it on clearance. I would like to see a better exterior build quality. Felt a bit flimsy but it’s still a great value for what you get.

We use the computer for looking at social media, storing and managing photos and light use of microsoft office products and works great for all of that with a strong battery life.

This laptop was to replace a previous one, which I could not upgrade from Windows 10 to Windows 11 before the October deadline.

Great computer have had no issues. Only thing I wish I had checked before hand was keyboard back lighting. It does not have.

generally, a good product would buy again and I'd recommend it

Great purchase choice. Clear and concise picture quick response.

Not sure if Bestbuy sells refurbished product as new or what? I have bought a laptop and it was having a overheating problem so exchange it within a day. New exchange laptop also having same battery overheating issue and have to return within 10 days. They are going to ship me laptop for the 3rd time. Let's hope they aren't sending me refurbished product for new laptop price. I can understand it happening once, but if the laptop has issues three times, it means it's not a good one. Good part about this laptop is high performance and I was able to buy at discount price.

Great. Got it fast and the price was right. Best buy has good deals