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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2023 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,023 reviews
  • Rated 2 out of 5 stars

    It is so-so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a newer computer to supplement my windows 7 desktop as more and more sites will no longer accept Win7. I am not impressed with Win 11. It is just too much stuff that is not necessary, much like Apple. The simplicity of Win 7 was perfect for me, as I am not a power user, just use it for browsing, email, access to certain accounts, etc. Slowly learning to accept its complexity and fluff, but that is not appreciated. As far as the computer is concerned, it is OK, but I hate touch pads, and and the pad (and screen) sensitivity is sometimes too much, and at other times too little. I may learn to like it at some point, but as of now my impression is it is just kind of OK. I am not going to say don't buy it, just be aware that it is not a great computer. Perhaps this is true of any laptop. I have always had desk-top machines, and they are what I like best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and 2nd HP laptop/computer I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older PC, I am happy with both unit and GEEEK service to set the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crew.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Play broke you can't fix it. Staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. The best price I found for an i7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE AND QUIALITY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE, EXCELLENT LIFE, LONG LASTING BATTERY, EXCELLENT PROGRAMS TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer, very fast. Love it will recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO backlit screen as advertised...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well BUT there is NO Backlit screen as advertised ! Makes me wonder if your other items are advertised properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sales person was informative and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for a short time. So far ..,, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ernie K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in helping me pick out my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, told others about best buy at Best Buy Harahan, LA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size keyboard. Big bright screen. easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed for a great price. Was ready quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like is the dark letter keyboard. It's hard to see the numbers and letters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product to use. The descriptions show that it has a backlit keyboard but it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Audio mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on the laptop are on the bottom of the laptop and the fidelity and level of the volume is mediocre, but I like the performance of the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for it's configuration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Would have liked the screen to fold all the way back so it could be used like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Excellent product 2. Perfect size 3. Very lightweight

    I would recommend this to a friend