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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2023 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,023 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good on the performance.It is worth for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I can use the keyboard, a mouse or touch screen. The customer service at the time I was shopping for a new laptop was great. She was very knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for personal and quick use and its easy set up to connect work related things would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. All the specs are perfect for me and what I need to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a computer for my daughter for college, this HP stood out meeting the requirements for her college with great memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop meets my needs andWonderful Customer Serive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the customer service I received during my purchase of this HP-15.6 Full HD Laptop. as for the Laptop itself, It meets my needs right now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy with new laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PC was relatively easy to set up and is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another HP Hreally good value does everything I need to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I am able to get my work done at home!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is nearly unreadable after only a month. Contacted HP with narrative and picture and they refused to honor the warranty. Otherwise, I like the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Value for money. Good for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has long lasting battery life good for remote working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reliable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable great computer bought 2 one for me and one for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Visit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This young sales associate was excellent. No high pressure on add ons, and extremely knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for the price point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my new laptop! Great price and love the capability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, I find the screen a little smaller than I would normally prefer. I bought it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop runs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was prompt and informative. The Geek Squad was very helpful and timely. I've used Geek Squad for years and will only buy my electronics from Best Buy. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6 inch touch screen was very easy to set up. It is quick to respond and can handle many tabs being open at once if researching on the internet, Additionally, it was on sale. I'm very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for basic stuff, would recommend it if it’s your first ever computer.

    I would recommend this to a friend