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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2026 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,026 reviews
  • Rated 5 out of 5 stars

    Laptop runs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was prompt and informative. The Geek Squad was very helpful and timely. I've used Geek Squad for years and will only buy my electronics from Best Buy. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost and Ram and storage absolutely worth it. Bought it for a class im having to take. Im a mac user and would recommend it to anyone looking for something effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop-clean, easy transition from Dell-very pleased-Geek Squad,esp. Jeffery, made everything possible-highly recommend whole team at Riverhead store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for basic stuff, would recommend it if it’s your first ever computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase and glad I invested when the deal was so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for ur services and your customer service was excellent. It’s good to be part of the Best Buy rewards

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it that long but it's worked well so far. Wish it had more capability for peripheral attachments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my HP laptop. I mainly use it for Coding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP docking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fully work with my HP docking station, no power or monitors work, only usb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. I can recommend this one to purchase laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, i will buy again, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and perfect for going back to school with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Aaa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been with me from day 1. Don't know how to use another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range laptop that’s super quick to get setup and has everything you need for a solid laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase received as expected. Delivery came at an excellent time. Product Purchase is in excellent condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop, however it does not recognize my HP Deskjet 1512 printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the was a very affordable laptop. I always use HP products and have not issues. If I had purchase via HP website it would have been doubled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new touch screen labtop, the kids can get all there school work done. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer service team was excellent. They listened and answered all my questions and concerns.

    I would recommend this to a friend