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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2026 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,026 reviews
  • Rated 5 out of 5 stars

    Happy with both product and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with both product and price. I also chose the financing program and am happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. Appreciate the geeks try to help you with questions. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP laptops, this is the third I have bought and use them regularly. Will continue buying as long as they continue working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for and was on sale for a good price. It is very similar to the one I had.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great product but not battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a great size and has the power I need to multitask. The battery life is not what I thought it would be. There is minimal time between needing to plug it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the buying process online was flawless. This computer was easy to set up & easy to use. This computer was perfect for my needs. Would recommend this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wish keys were not rubber. Great Deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the computer is great! Accesses the internet much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I love how fast it downloads apps, I recommend item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is too early to give a higher grade. I have had this laptop for less than a month. I have not utilized windows 11. I did have some issues in the beginning. They seem to be okay now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my laptop helps a lot with work and schooling helps a lot. Perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    senior purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok price. I wish they spent more time helping you learn the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this touch screen laptop. I love that the numbers are also on the side. Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard as advertised, what a drag. Probably better return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to set up. The laptop is a good size and easy to navigate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, a little to slow for what i needed as i nerded something for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick loading times, perfectly suits my needs for working at home and on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to rate the actual product but there's so much I don't know about it. When I tried to set it up like my old laptop there were so many unanswered questions that I wasn't able to answer and had no one to ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop! It has more functionality than my previous one.

    I would recommend this to a friend