Customer Ratings & Reviews

The laptop is awesome from trusted Best Buy. It is fast processing and reliable.

Very pleased with my new laptop. The service was great and the Geek Squad tech that assisted me was so kind and helpful.

so far so good, all new to me, last computer ancient desktop.

Great computer. Easy set up. So far we have had no issues.

I really appreciate it for that service. I got from Best Buy

Good purchase, really happy with the product, excellent condition

Nice laptop but battery life is disappointing lost like 2-3 hours at most

Very good personal attention and excellent advice.

Very good buy for the amount you spend on this. Very sleek and fantastic laptop

Really enjoy using the HP laptop. I like the option that you can type or touchscreen. So far so good in the first month of using it.

HP 15.6" laptop was an excellent buy at a great price. Have always trusted both HP and Best Buy

very responsive and easy to use comes on fast and boots up fast and i had good service from best buy .

Easy purchase and pick up. Laptop is like new condition.

64GB high-bandwidth DDR4 RAM to smoothly run multiple applications and browser tabs all at once; 2TB PCIe NVMe M.2 Solid State Drive allows to fast bootup and data transfer

Love it, the clarity an can navigate thru system with ease.

I'm disappointed with this purchase because it came with the wrong power input interface. This HP laptop needs a traditional AC 7.4mm–5mm connector but BestBuy gave me a USB-C connector. This model does not take charge over the USB-C interface. I bought This laptop Open/Box which offers three levels condition (Excellent, Good, Fair). I paid the highest, "Excellent Condition" which reads "Includes all parts and accessories. Packaging may vary or be absent." My disappointment comes from the fact that I should have received all the correct parts and not anything less. I brought the laptop home and went away on a one-week-long trip. Now that I opened the box I realized I can't charge the unit and the laptop battery is depleted so I can't tell now if the laptop is functional or not until I find a proper power input. I believe this is a failure from the BestBuy team who failed to do a proper inspection of the box before giving it to a customer.

Great help with buying and then transferring all of my data from my old computer to my new one! Thank you!

Great value and quality. Good price on a touch screen with a Core processor.

I love my HP laptop. My previous pne was an HP. I have gotten good service and long use with my HPs. I am quite satisfied !!!!!

Very happy with my purchase. Transferring files from my older system was a breeze!