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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2026 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,026 reviews
  • Rated 5 out of 5 stars

    excellent place to buy what you are looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, everyone was friendly and professional. They helped me find what I was looking for. Recommended. Everything is of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use interface. Would choose this product, again, if given the chance and would purchase from Best Buy. Great and helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very well its response is awsome For the price you cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Perfect for my son in college. All the right apps needed for email and writing assignments. Right price and durable for a male student.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is honestly not good. Everything else runs and operates as it should and the price is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great price & very helpful staff!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but the battery life sucks and should be better considering the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of keyboard is strange. It feels very light. This will work for now. This laptop is good depends on how much work you would need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my teen to play online games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teen to play online games. I have not heard any complains from him. He loves it and it looks very crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. Great packaging. In great condition. Set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful and pleasant, took time to listen to my questions and answered so I understood. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love my new computer, what an improvement over old

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to use thruout the home and elsewhere. Not overjoyed with the small start button and location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality! Use it for my virtual sessions and image is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 17.3" HP. I don't notice the size change because the screen resolution is so good. The only feature that it lacks is a back-lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for price hp is well know name for quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to someone and he really appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product for the price. Comparable products are at least $500-1000 more. Many flagship products don't have as good of specs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptops batrery doesnt last and not thumb print reader

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the newness I do wish it folded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gift for my daughter and she is loving it. She is very excited about it.

    I would recommend this to a friend