Customer Ratings & Reviews

Easy setup and use. The salesperson was very informative, and outlined the features of this model.

It’s sharp graphics and neat designed for every beginner to own. However, it’s little more expensive than the comparable Dell’s which even carries more storage although 2024 year model.

Best price for this high quality laptop. Bestbuy is the best

My grandchildren love this TV… Have created a special place to watch. Easy to use remote.

I love HP products. Quality, ease of use, latest technology

A good laptop especially for the sale price. It does everything I need in a laptop, good battery life. I would recommend it for general use.

This is exactly the right computer for me. Thanks to Kass and then Ed for guiding me to look at it in the store.

So far, so good. Easy set up. Quick, my profiles all came over from my last laptop when I signed into it..

I've bought and used HP Laptops for over 15 yrs and have been please with them overall. This new HP laptop, not as much. It's description stated it had a lighted keyboard. It DOES NOT have a lighted keyboard. Also, the keys on the keyboard itself feel kind of cheap. They keys are hard to read/see in the least bit of dim light. I am not happy at all with the keyboard. Other than that, I guess it's ok, so far. I've only had it for a couple of months.

It’s a great computer for the price. I’ve been very happy with it so far.

Good for office work don’t expect to play even low end games

My order was received fast and in perfect condition. Exactly what I was needing. Thanks!!

Only complaint is the key board is grey on grey and hard to see.

Wouldn't get again. Backlit keyboard is way too important to not include. My old pc even had this feature. Could not even find in fine print. Like HP's, Just not this one.

Still learning to. Navigate on it. Good deal on this item.

It's a good option for medium-heavy work, but it's weak for high-megapixel photos. I had no problems up to 26 megapixels and using Photoshop and Camera Raw 21.

great value and just right size for college student

It’s very good laptop. I really like the interface. It did take a a minute to find the power button.

This was a total waste of my hard earn money. The battery doesn't even last over an hour, it's very difficult connecting or staying on the WIFI.

When I first looked at the specs on this laptop I thought this was the one for me. But the specs said on the website that this keyboard is backlit, but it is not. I confirmed with HP that this model doesn't have a backlit keyboard. Disappointed because this is one of the reasons I purchased this laptop. BestBuy should be sure that the correct information for the model is correct. I would give it 5 stars, but because it's not what was purchased online and no one wanted to assume responsibility for the misinformation, I'm giving it 2 stars.