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Customer reviews

Rating 4.7 out of 5 stars with 2036 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,036 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    This is the worst Laptop I have ever seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive, not practicale, battery die out quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is so loud fan noise is outrageous would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is so nothing extraordinary, slow and not updating quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 star is for bestbuy. They sent me the wrong model and now i cant get a hold of anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keypad/board is terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Evcccccccccccvccvc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor. Freezes when clicking on websites very often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy this laptop. We purchased and tried to set i t up after the return period and we cannot get the wifi to work. Save your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek and fast

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is known to make great quality PCs and Laptops, This device is no exception. First thing I should point out if you are reading my review is that this is not a gaming laptop. This is a everything else laptop. Perfect for work, students and anyone else that wants to be connected to the Internet while still having the processing power to do almost anything else, like surfing the web, checking emails, picture and video editing. Spread sheets and using AI programs etc. The specs on this laptop are the minimum anybody should be buying these days, there are cheaper laptops out there for sure, but they have lower specs as well. What you get here is not only quality, but you will be future proofing your investment. Some features include: Screen: 15.6 touch-screen FHD 1080p definition, very crisp very clear, and at 15.6 inches it is a pretty large size screen for a laptop. Processor: Intel i7 A very capable and somewhat high-end processor. Probably the most expensive and best component of this laptop. Very future proof and very capable. RAM: 16 GB SSD More than enough to run pretty much any application, program, or software. Enough RAM to future proof, your investment for a long time. And of course, all this comes in a solid state drive. Or SSD. They run faster, quieter, and more efficient than the old Hard Drives. Memory: 512 GB Not the most memory available, but still decent. You’ll be able to store a few high definition, movies programs and music, but that’s about it, you will most likely run out of memory if you do a lot of downloading. The thing is that you can buy additional memory pretty cheaply these days. Graphics: Intel Iris Xe A very entry-level graphics card. Will only be able to play very simple games, well like I mentioned earlier, this is not a gaming laptop. This graphics card should be good enough to run anything else that’s not considered a video game. For example, little handle basic video editing. Programs and software. Conclusion: A very fast, a very capable laptop, has all the connections you need like USB-A, USB-C, HDMI etc. It features Microsoft Copilot, which is an AI program to help you create projects, gives you advice, and overall makes things simpler. Comes with a HD Camera and Microphone, long lasting battery, HP claims it can go for 7hrs and 45 minutes. And Stereo Speakers :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty letters on keyboard that can't be cleaned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop 3 weeks ago and already the keyboard, the letters I use the most, are faded! I went back to Best Buy and they were not able to clean them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hope they're enjoying it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered to the wrong address and still being billed for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A good budget laptop that shows it is on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a wrong device. Chat people lied to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad laptop only one speaker works and the second one no sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decreased the product price its too bad for me very very bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Good Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small woodworking shop that I have a CNC and the laptop that I had for use in that finally gave up the ghost, it was about 7 years old and I really needed to update it because it was lacking in speed and memory. The only reason I didn’t is because the CNC creates so much dust and I hated the thought of putting a new laptop in that environment. So I had the chance to receive this HP 15” Full HD touch screen and it is a HUGE improvement. The first thing that I did was my son and I built a “compartment” that houses the laptop and shields it from the dust. I must say that the best feature that I love about this upgrade is the fact that HP is a great company, I have had several HP computers in the past and I am well pleased w/ them as a company. But having the use of the touchscreen sure makes it easier when programming/inputing files to the CNC, and especially when it comes time to change the bits. It used to take a while on my old laptop, now I am done in minutes. I love the size and the weight of this HP laptop, and the graphics are phenomenal for what I need. The initial setup was simple, I made sure it was fully charged and after an update I was able to connect to our home wi-fi w/ out any issues. The software that I use to run the CNC took a little longer, but I think that was my fault, as my CNC machine is about 50 yds away from my home and I would have been better suited to install everything prior to putting this into the case we made for it. I have used it for 3 jobs, and they all went smoothly. I like this HP product and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for work. It's fast but a little bare bones. It does not have a very long lived battery, but is light and charges quickly. BestBuy was great to work with. The computer went on sale the day after I bought it and BestBuy refunded the difference. It is much nicer buying locally than through a fly by night vendor on Amazon. The extra $20 at BestBuy is well worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Great Office Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are familiar with HP products, the design and styling of this will feel right at home. It has a sleek professional design, fitting in well in any office setting. I also very much prefer the curved edges, I have another laptop that has 90° edges, and from a tactile perspective I am just not a fan. I feel the rounded edges are more elegant and professional. The shell is also nice because it's not as much of a fingerprint magnet as some of my other devices. It has two full size USB ports, which is so nice to have, as well as an HDMI port, a USBC Port, and a headphone jack. The webcam provides an excellent image, and can also be closed when not in use, which is great to have built in. As for performance, there are two elements to this. As far as being a good workhorse, this computer is great. Plenty of ram, and an i7 processor. By today's standards, the hard drive is getting to be a bit small, but it is half of a terabyte. Unless you are doing super high-end video editing or rendering, this can handle just about anything you throw at it. The flip side of performance on this, though, is that it's not a very portable machine in that I'm only getting 3 to 4 hours out of it with high usage. I am often on the go, and I need a system that can go all day with me, and this, unfortunately, is not that laptop. Laptop. However, again, it's great if it's mostly going to be plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent mid tier basic laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15-fd0127dx is an excellent laptop for your basic PC needs. The price is great for what you get. The device itself is very solid yet light and well made. I love the look, feel and finish. It also has all the ports most people need. 1 HDMI, 1 USB C 3.0, and 2 USB A 3.0, and 3.5 headphone, and mic input. The screen is an FHD full touch 15.6” IPS display with very nice graphics. Although not OLED it still looks great. The i7 processor is plenty fast, and combined with the 16gb of ram and 512gb SSD everything boots up very quick and runs with no lag at all. Able to open and run multiple tabs with no issues. It also has Microsoft Co-pilot AI as an assistant. Im still getting use to everything AI has to offer and so far I am very impressed. Looking forward to learning more and more of what it can do. Another nice feature it has is fast charging. It claims it can charge from 0-50% in 45 minutes, but I havent had to test that yet because the battery life lasts a solid day of moderate use. I do plan on upgrading the SSD to 1TB eventually. But for now the 512gb is enough. I am very happy with this laptop. It does all the basic stuff I need from a PC and does it well. If you are looking for a mid tier laptop this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen
    Tech Insider Network Member

    Rated 3 out of 5 stars

    It will get the job done

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gets the job done but not in any style. 16gb of ram, an i7, and 512GB hard drive means that most people that aren’t heavy gamers or 3d modelers will have a smooth experience. Integrated graphics means that games like Fortnite and other light games will run on here just fine, but if you want any more intensive games this isn’t the one for you. Now for someone like my kid that thinks Fortnite is the best game in the world; it has a full keyboard including a number pad, and good enough specs that I don’t have to worry about any school application he might need. This could be perfect for a student like that… besides the inability to write on the screen. It is a touch screen but doesn’t support pen input and it doesn’t fold all the way over, it is very much a laptop. So, if you are one to take notes on your laptop that involve handwriting this isn’t the laptop for you either. But if you type your notes this would be absolutely fine. The build quality leaves a bit to be desired. The description is that it comes from recycled plastic, and it feels plastic. It is decently light for it’s size which is nice, but it doesn’t feel solid, the outside easily compresses to the touch, much more than I would prefer. The keyboard feels mushy compared to other keyboards I’ve used. It does work and it’s not the worst, but it is far from the best. The ports selection is okay, it has HDMI, 2 USB As, and a single USB C. I wish it had a USB C on both sides like the USB A and I wish the USB C was capable of charging the laptop. It uses a proprietary charger, which can be nice, but I really like it when it can charge via the USB C ports as well, as USB C is much more universal. This one you must make sure you never forget your laptop charger. The screen is 1080p and decently bright, not amazing or anything to write home about but it gets the job done. Overall, I wouldn’t be afraid of this laptop if it fits the requirements you need spec wise, but I wouldn’t go out of my way to point anyone towards this laptop. It will get the job done. Pros: Specs are good (i7, 16GB ram, 512GB Hard drive) Smooth user experience Large screen Touch screen Full keyboard with number pad Cons: Keyboard is mushy for typing No USB C charging No pen support Outside shell isn’t as stiff as I’d prefer it to be.

    No, I would not recommend this to a friend