Customer Ratings & Reviews

The trackpad is off-center to the letters on the keyboard so I'm constantly lining up my hands incorrectly and typing the wrong letters. Additionally, the speakers are on the bottom sending the sound into my lap.

No Keyboard Backlights. Touchscreen not useful. I looked elsewhere.

MY OLD COMPUTER DIDNT MAKE ME LOGIN TWO TIMES AND PUT IN MY KEYPASS TWO TIMES BEFORE LETTING ME WORK. THIS COMPUTER IS SUPER SLOW AT VERY THING i ASK IT TO DO. THE WOMEN THAT SOLD ME THIS COMPUTER SAID IT WAS AN UPGRADE ITS A DOWN GRADE IF YOU ASK ME. IF THAT WASNT MY ONLY MONEY I WOULD SALE IS CRAMP BACK YOU BEST BUY AND BUY A DIFFRENT COMPUTER WHAT A RIP OFF

So this is a interesting laptop. I would put it in the budget friendly category. Anyone should be happy to use this unless you are one of those picky keyboard people who need it to sound a certain way and click a certain way. It has decent brightness but don't go into it thinking about HDR content. If you don't have any vision problems you can get away with leaving the initial display settings alone. If not you might want to set the scale to 150%. Performance from the CPU and the integrated graphics is decent. Was able to play a FPS from 2017 on low settings and it was able to run it at 45fps. If full sized keyboards are your thing then you will like this one. 15.6 inch display is pretty good and makes this a good all around use laptop. Unless you need to have the fastest of everything then you are definitely in the wrong space looking at this. The battery life is decent and the wifi-6 and Bluetooth are handy. Shouldn't have any connectivity issues using this laptop. The lack of being able to charge using USB-C was probably a bad move. You are stuck using a traditional charger with the barrel plug. The cooling vents at the bottom are good for those new coolers that pull in air and blow directly on the bottom and creates a seal on the bottom of the unit that helps direct the cool air into the laptop. If you like a light laptop, you will like this one. Not heavy and very portable. It will fit into any bag. Would I recommend this to someone? Yes I would. HP has always made a decent product for the average user that as long as you take care of it, it will last a while. A upgrade to a larger drive would probably be in your future unless you are going to use a external drive which I would recommend.

This computer was plastic and seemed cheap. I returned after opening the box.

The HP 15-fd0127dx is a VERY solid mid-level budget laptop with specs suitable for all but the most resource-intensive applications such as those dealing with 3D graphics. This processor for this laptop is a 13th generation i7-1355U, running at 1700 Mhz with 10 cores. This is a small step up from the Intel 12th Generation Core i7 processor in an earlier version of the 15-fd0000 line, the 15-fd0107dx. The Microsoft PassMark rating for the processor is 16710.6, which is respectable at the 58th percentile. The PassMark ratings for the 16 GB memory and 512 GB SSD are very strong, at the 77th and 82 percentiles. Only the 3D graphics rating was below the 50th percentile (31st), and the overall PassMark rating was exactly at the midpoint, 50th percentile. Overall, a very solid computer at a reasonable price. I weighed the HP 15-fd0127dx with a postage scale and was surprised that this 15.6" screen laptop was not much heavier (3 lbs., 9.5 oz) than my 13" screen HP Spectre (3 lbs., 2 oz.). The Spectre has served me extremely well over the past five years, as have previous HP Envy and Spectre laptops I have owned. In my experience, HP laptops are real winners, which is why I did not hesitate to get the 15-fd0127dx. There are a half-dozen features of the 15-fd0127dx I am ambivalent about. 1. The laptop uses a Chicony a18-135p1b charger with a standard plug rather than charging through a USB-C port like my Spectre. This frees up a USB port, but also means I am totally dependent on the provided charger. I cannot, for example, use my Anker PD USB charger in a pinch. 2. I like the large keyboard with a number pad, but there is no backlighting. 3. The three USB ports are adequate, but two are A and only one is C; given that C is the new standard, it should have been two Cs and one A. Also, the C USB port is not a Thunderbolt port. 4. The SAMSUNG MZVL8512HELU-00BH1 512 GB SSD will probably be adequate for most users, but I actually replaced the SSD that came with my Spectre with a 1 TB SSD and have filled that drive to just over 512 GB. I will have to either refrain from copying my photos and videos to the new laptop or (more likely) replace the 512 GB drive with a 1 TB drive. 5. The HP 15-fd0127dx includes an HDMI connector, always useful when traveling for connecting the laptop to a large-screen TV in a hotel or Airbnb, but probably unnecessary in day-to-day work at home because the 15.6" screen is big and beautiful. 6. The HP True Vision HD camera is fine for things like video chat, but it is not IR, which means Windows Hello facial recognition is not available for logging in. Some users might question why this laptop is made of plastic and not aluminum like the Spectre line and why the hinge does not allow folding back the screen to use in tablet mode. If you want those features, you should buy a more expensive laptop. Honestly, unless you are extremely careless with the laptop, you will not break the hard plastic construction. And using a laptop this big as a tablet does not make much sense. The HP 15-fd0127dx may lack a few features, but that is understandable, given its low price, and I think that budget-minded users will be very happy with the features it does have and its excellent performance. I certainly am.

very expensive, not practicale, battery die out quickly.

Pc is so loud fan noise is outrageous would not recommend

PC is so nothing extraordinary, slow and not updating quickly

The 1 star is for bestbuy. They sent me the wrong model and now i cant get a hold of anyone

Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.

Poor. Freezes when clicking on websites very often

I wouldn't buy this laptop. We purchased and tried to set i t up after the return period and we cannot get the wifi to work. Save your money.

I purchased this laptop 3 weeks ago and already the keyboard, the letters I use the most, are faded! I went back to Best Buy and they were not able to clean them.

HP is known to make great quality PCs and Laptops, This device is no exception. First thing I should point out if you are reading my review is that this is not a gaming laptop. This is a everything else laptop. Perfect for work, students and anyone else that wants to be connected to the Internet while still having the processing power to do almost anything else, like surfing the web, checking emails, picture and video editing. Spread sheets and using AI programs etc. The specs on this laptop are the minimum anybody should be buying these days, there are cheaper laptops out there for sure, but they have lower specs as well. What you get here is not only quality, but you will be future proofing your investment. Some features include: Screen: 15.6 touch-screen FHD 1080p definition, very crisp very clear, and at 15.6 inches it is a pretty large size screen for a laptop. Processor: Intel i7 A very capable and somewhat high-end processor. Probably the most expensive and best component of this laptop. Very future proof and very capable. RAM: 16 GB SSD More than enough to run pretty much any application, program, or software. Enough RAM to future proof, your investment for a long time. And of course, all this comes in a solid state drive. Or SSD. They run faster, quieter, and more efficient than the old Hard Drives. Memory: 512 GB Not the most memory available, but still decent. You’ll be able to store a few high definition, movies programs and music, but that’s about it, you will most likely run out of memory if you do a lot of downloading. The thing is that you can buy additional memory pretty cheaply these days. Graphics: Intel Iris Xe A very entry-level graphics card. Will only be able to play very simple games, well like I mentioned earlier, this is not a gaming laptop. This graphics card should be good enough to run anything else that’s not considered a video game. For example, little handle basic video editing. Programs and software. Conclusion: A very fast, a very capable laptop, has all the connections you need like USB-A, USB-C, HDMI etc. It features Microsoft Copilot, which is an AI program to help you create projects, gives you advice, and overall makes things simpler. Comes with a HD Camera and Microphone, long lasting battery, HP claims it can go for 7hrs and 45 minutes. And Stereo Speakers :)

Item was delivered to the wrong address and still being billed for it.

There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

They sold me a wrong device. Chat people lied to me

very bad laptop only one speaker works and the second one no sound