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Customer Ratings & Reviews

$589.79
Save $210.20
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2044 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,044 of 2,044 reviews
  • Rated 5 out of 5 stars

    Does exactly what we needed it to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we needed it to do - be a reliable and working laptop for basic functions (internet browsing, document creation, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best performance and Best buy shop review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Hence it is already new, hp always good in quality and performance, I have choose go only for this reason , best buy purchase is for staff and shop is good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why is a new computer model not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer lags and the bottom left side of the mouse gets stuck. This computer is over priced for the it to have this many issues occurring.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer ever purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst laptop I have ever purchased. I bought 2 of these, one for me and one for my spouse. We bought them solely for light gaming. Right out of the box, one of them would not work properly. That should have been a sign to return it, but I retried to set it up and things went smoothly. Then, just 7 months later, the power cord for one stopped working. For the other one, Windows was corrupted. These computers were supposed to enable our family to all play games (well, just the one game) together. Instead, they have been nothing but a headache. Save your money and energy and invest in a different computer. I would not recommend this one at all, not even for the price.

    No, I would not recommend this to a friend