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Customer Ratings & Reviews

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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,138 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very bright, keyboard is very large and spacious to type. Fast charging and battery takes long to run out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    The Right PC for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell computer was running a little slow. I saw a great offer on a new HP with 16GB of memory and a touch-screen. The price looked good and when saw that it was on sale, it really looked good! So far it has met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Full HD Touch Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is easy to use, and easy to set up. The touch screen is also good. One of the better laptops to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Best Holiday Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops out there for this price. Bought this for 500, totally a steal. I see Battery is only par, but rest( Display, Speed) are really good. If you are a college student this a good deal with I7 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, light weight easy to use and got it at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, nice size and weight, quick to set up and easy to work with. Wish it had face recognition or finger print log-in but realize it isn't the latest model!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP 15.6 Full HD Touch-Screen laptop works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is getting a workout every day. Nice features like my bigger 17" version which I use in the office. Very happy with both. Runs fast and has lots of "storage" space.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very light and long lasting battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! When my house burnt down in the beginning of December, I lost my beloved all in one desktop originally purchased from Best Buy. I had to replace my computer immediately because of school, but I needed a laptop to save space and this one has been perfect! It’s light and the battery life is long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice mid-priced laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my 86 year old mother. Just the right amount of hard drive storage and nice display. Also light weight and easy to open and close.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Upgraded the computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my daughter, who's a freshman in college. She likes the speed of the computer and that it is touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Best Laptop For Your $$$

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THIS LAPTOP!! The quality and clarity on screen is fantastic! The color pops too!! The keyboard flows nicely. Everything about this laptop is stellar! It is lightweight, easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Slim And Stylish with performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Product. It came with same specs . 16gb RAM 512 gb HDD and touch Screen with 15,5 I do multitasking and never have any issue. it is working Smooth . This Laptop came with Win 11 Home I have to upgrade to Win 11 Pro. over all performance and reliability is great. I will recommend this Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Has all the features that I need. Light weight so it's easy to carry. Camera has great quality as does the microphone. Can open several tabs and the speed does not become slower. So far, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger screen comfortable weight, faster processor,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my computer for school definitely the best computer I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic for school and light gaming Battery is not great but I mostly have it plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works extremely well and it is very fast. It can run multiple browsers with multiple tabs opened, and it can even run some games such as terraria which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Replaced my mother's desktop and old laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have! The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently retired, so I purchased this laptop to use at home as well as when I travel. I had Geek Squad set it up for me. It is easy to use, not heavy, holds the charge well, and processes with good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and stylish! The i7 processor with 16GB RAM handles multitasking with ease, and the 512GB SSD keeps everything quick. The 15.6" Full HD touch screen is clear and responsive, and the silver design looks great. Perfect for work, school, or streaming. Highly recommend!

    I would recommend this to a friend