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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,138 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP-15.6 touch screen laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't aware of the touch screen when I bought it, takes some getting use to for me. But not for my boy friend. works great, easy to use. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Exactly what was needed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate. Love the features. Large screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice lightweight laptop with a screen that is a little over 15 inches. The battery lasts more then two days. This is the Best Buy that I have had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with, fast and reliable. Perfect size and design

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product even better price, great processing and screen is immaculate

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice. Specially the screen, loved it. Also the processor runs seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size laptop to replace my old HP laptop where the battery would not hold a charge. This laptop is not as heavy as the newer ones I looked at. I wanted a touch screen and love it. Easy to transfer old docs & install my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so much faster than my old one. Battery life isn’t was was listed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best Buy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop love the easy set up screen and keyboard exactly what my granddaughter needed for college speed and battery life excellent

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Just what I needed.....Thank You

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace a Samsung Chromebook that was 5 years old. This HP TouchScreen is a great value and I was able to accomplish my needs thoroughly. The Salesman was very helpful in recommending this device and explaining the features of this Laptop. The laptop was ordered and was promptly delivered to my doorstep. Thank You Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen on this laptop and that it is touch screen. The speed on this is for downloads is much faster than my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great even though I would like the option to connect it to ethernet, which it doesn't have. It has been able to do all the tasks I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for my husband. He's very happy with this laptop. Works great and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    This laptop does it all for my work needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. It's a great processor, enough memory for me (had 12g before and it was sluggish). I use it as a work laptop and happy with it's functions. Numeric keyboard was a must. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP Core i7 touchscreen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast on multiple tasks and also has very good video gaming graphics, specially the touchscreen part is so cool i would recommend anyone are looking for laptop that are work for multiple tasks and good video gaming quality this will be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Exceptionally fast and responsive. It has a touch screen and pad, but I prefer a mouse so I can't say much about that. No lag problems. Great screen resolution. Good storage. Very happy with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15.6" i7‑1355U model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 15.6" i7‑1355U model delivers excellent everyday performance, a responsive touchscreen, and strong value for the price. It’s a great choice for students, professionals, and home users who want speed and reliability without paying premium‑tier prices.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sleek, sexy & affordable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new portable PC! I was in and out of the store in under 15 minutes. It's sleek, fast and really lightweight. Was easy to set up -- fast walk through and I was up and running. Bought it for travel, perfect pick thanks to my salesguy there.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Mr Wally Mack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a computer that so easy to use and super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Darryl’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is strong and good speed. The screen has clear pictures.

    I would recommend this to a friend