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Customer Ratings & Reviews

$640.00
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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,138 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love herrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    VERY FAST

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP,I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP. I USE IT AT HOME, AND IT IS A VERY FAST LAPTOP

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop 15" up and running flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the laptop I wanted for travel, but the salesperson helped a lot by telling me about 'blue box' items discounted because a customer returned the item, good as new, which Best Buy checked out and re-stocked for sale at a discount. Had it up and running within a day. Took a couple more days to add updates, apps and utilities I use with my other Windows 11 computers. Running great now -- even connected it to my Logitech keyboard and mouse by adding a sending unit to a USB-A port.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP - 15.6" Full HD Touch-Screen Laptop - Intel Cor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sleek 15.6" FHD touch laptop combines performance and convenience with a 13th Gen Intel Core i7 processor, 16GB DDR4 RAM, and 512GB SSD for fast, responsive multitasking. Windows 11 Home and built-in Microsoft Copilot bring smart productivity to your fingertips. Enjoy vibrant visuals via Intel Iris Xe Graphics and immersive audio from tuned stereo speakers. With HP Fast Charge and up to 7h 45m battery life, it’s ready to go when you are. Wi-Fi 6 and Bluetooth 5.3 ensure seamless connectivity, while privacy features like a camera shutter and mic mute keep you secure. Lightweight at 3.52 lbs and just 0.73" thin, it’s crafted with recycled materials and designed for comfort, clarity, and flow—whether you're working, creating, or gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop does everything I need as advertised. It is very fast and I really like the display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new PC!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its so fast and light, got a great deal too. Will definelty be shopping here again for additional tech needs

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP laptop had a hard disk drive failure, and rather than troubleshoot, I decided to treat myself to a new laptop. HP has been a reliable brand for me, so I stayed with them for this purchase. It's a great laptop, perfect size to take to coffee shops for writing sessions. Keyboard lights up, power button is integrated into the keyboard, which surprised me at first but I am used to it now. I don't need heavy processing power, so this laptop is perfect for creative writing, emails, videos, streaming, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Huggie’s HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast, well made and easy to operate. I like the charging cord much better than the C charger end charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP laptop. Runs great and is fast running. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very functional, weighs very little and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp 15.6 ' full hd touch screen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed, quality, performance and the overall laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    A nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is as expected; nice, fast, good display, works well. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable. Responsive and the screen looks good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Works well. Much faster than our old machine. Scored no sales tax here in FL because of back to school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Specs for Less Bucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 529$ we can’t expect much more. It covers all the basics for a decent laptop. Light weight with good display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, but thought it came with light up keyboard- did not. still fast and works well

    I would recommend this to a friend