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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,138 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect Gift for My Mom’s New Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP 15.6" Full HD Touch-Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works well. Fast. Love it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has mostly been easy to use. This has been my first HP computer and so far I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid laptop for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a small business and we have about ten of these. Laptops have been very reliable and hold a good charge with regular usage. This isn't going to give you gaming laptop performance but is very solid. Will purchase again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Happy computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised my daughter is very happy with the laptop and especially the touchscreen. Easy to setup and get right to work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied with HP computer, very fast much better than the Dell that it replaced. The touch screen took a little getting use to. The only thing I wish it had is padded protective sleeve like the HP spectre x360 came with that I bought about 3 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Smart choice for everyday productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" Full HD Touch-Screen Laptop is a reliable choice for everyday productivity. The Intel Core i7 1355U processor provides enough speed to handle many tasks at once. With 16GB of memory, switching between different apps feels smooth and very responsive. The 512GB SSD offers plenty of storage for your important files and documents. Its touch-screen display makes navigating through websites and photos much more intuitive. The natural silver finish gives the device a sleek and modern professional look. Overall, it is a solid, well-rounded laptop for work, school, or home use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described. Set-up was easy and the laptop is working well. I don't love the keyboard, but I don't like most laptop keyboards.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had HP laptops before. This one is a great laptop and isn't too heavy. It's got good battery life and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    alex1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues. works as expected. easy to set up. have all the software which I need.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop intel i7 touchscreen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It is the best one I have had so far. Before this, I owed asus laptop and it was terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy ROCKS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the HP 15.6 Touch Screen Laptop 16 GB and I absolutely love it. I walked in to BestBuy not having any idea what I was looking for, I am not really computer savvy let's just say...LOL. So a sales person came over and asked me, "Is there anything I can help you with", "BIG MISTAKE", and I replied, "Well you sure can", Golly, I must of asked him over 50 questions about computers, and never once did he ever show any signs of frustration with me. Awesome job Best Buy for your excellence in sales staff and products that you carry. This laptop is awesome, It is so fast, and the touch screen works perfect. I would recommend this laptop to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Enjoy taking it everywhere. Works smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice light weight and runs smoothly would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers strong performance for everyday tasks and light creative work. The display is clear, the keyboard feels comfortable, and the battery life lasts through a full workday. It runs smoothly with multiple apps open. Overall, it’s a reliable, well-built device that offers excellent value for the price today

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, quick, nice features, lightweight....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was an excellent purchase needed one for work it is very smooth and it helps get all my work done. The salesman was very cool explain to me what I needed and was very personal and helpful

    I would recommend this to a friend