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Customer Ratings & Reviews

$640.00
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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,138 reviews
  • Rated 5 out of 5 stars

    Very fast and good for professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast, smooth, and easy to use. The Intel Core i7 processor and memory make it great for multitasking, and the 512GB SSD keeps everything running quickly. The touch screen is responsive, and the natural silver design looks clean and modern. It’s a great laptop for everyday work, school, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP 15.6" Full HD Touch Screen Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item for my home and work needs. Well performance of computer till this moment. Great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop for my small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new HP laptop. It does everything I need for running my business, fast and reliable with no issues so far. Also great value for money for the performance you get. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything u need in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent, phenomenal device.. from the processor to the design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FINALLY! THE 21ST CENTURY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was DEVASTATED to lose my last computer!!! However, I NOW realize it was a blessing!!! My new HP is better than ANY computer I have EVER had!!! At 75 years old I feel I am FINALLY in the 21st century with technology!!! I cannot praise MY BEST BUY GUY enough either!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best store and service dept.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    HP Laptop Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop touch screen. My wife enjoys the services of the CPU. It really helps us with financial decisions.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Small business convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for what I needed. Im really not computer savvy and was thankful that the setup was easy for me to do. I love that it is touch screen and convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good computer.Only problem I had, it didn't meet the specs of a game that I wanted to play that had high graphics.But other than that, it's an excellent computer.I would buy it if I wasn't trying to game on it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple to use, exceeds all of our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use, and does everything that I need. Also light weight so I can transport it without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device meet the expectation very fast and light in weight

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Love My PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Bang for the Buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a work computer and it is more than enough to work all the task I have through the day. It will run multiple programs at the same time with no issue! I feel that this computer has allowed me to speed up my work flow by double. I preform more test and help more people because of it. Worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop completely meets my needs, which are minimal. Very easy for a novice to set it up, and get all the software loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful with good storage space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15.6" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good speed and good touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

    I would recommend this to a friend