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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old GP Laptop. I went to the the Best Buy in Mesquite Texas. My old laptop had the I-3 and small amount of storage. I bought a new 15” HP with I-7 and a lot more storage. The Geek Squad was so helpful in getting the computer set up and getting my data transferred. The new laptop is so much faster and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for school and work. It’s light weight, powerful and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price and running smoothly. Love it! Worth my money to spend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fast no issues yet. Great display and battery last

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Just starting with this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Looks sharp and seems to have good speed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid laptop for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop that can handle college level tasks and maybe a little extra, this is your laptop. Battery life is not good, but it can last at least 6 hours which is plenty for classes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer and great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and just as described. Very fast and packaged with the office products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. No issues so far and its cute. I had a hard time getting my camera to connect because i am not tech savvy. The switch for the wifi is pretty much hidden and i could not find it. I googled so many times. But decided to ask my brother. The switch for the camera is at top of the computer but it’s BLACK so it blends in. Second the speaker is not as loud as i would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-15.6'' Touch Screen Core i7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, working perfectly well at affordable price, you brighten my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing a computer fast this was in stock but I have been very pleased with the performance .

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this HP 15.6” Full HD Touch-Screen Laptop with an Intel Core i7, 16GB RAM, and 512GB SSD for a while now, and I’m very happy with my purchase. The laptop is incredibly fast and handles multitasking with no lag — perfect for work, browsing, and even light editing.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good, reliable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, I use a similar one for work and I figure if our tech savvy IT guys trust HP, I can as well. I appreciate the full keyboard with the number pad as well as the touch screen. It works for my needs and I'm sure can do a whole lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    HP windows 11 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, even for an amateur like me. Has frozen once but otherwise working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! No notable issues with the display. Battery doesn’t last forever but that’s typical.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price, and it is touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great personal and professional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is working great. No major complaints. My only issue is with the start up screen. I have to press ctrl + alt + delete in order to get onto the laptop which is annoying. Been two months of having the laptop and has been doing this since week two. So far that is my only gripe. It has enough memory, storage, speed, and capabilities for a professional or student. It performs well thus far with any program that I have installed for work or home. I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated laptop for my Mom. She loves how much lighter it is to her 4-5 year old model. Tricky to find the power button because its in the top row of keys. I was able to moved all her old account and files with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 15.6" Full HD Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 1355U 2023 - 16GB Memory - 512GB SSD I purchased to replace an older Dell with a bad board. Set up was easy. The machine works well for what I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop exactly what i needed for on-site service!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the laptop, and the fact that it has a touchscreen is a big plus too. It makes it even more convenient and versatile.

    I would recommend this to a friend