Customer Ratings & Reviews

This PC works for what U do as a virtual assistant. It does help to purchase and download the Microsoft suite (office bundle)

Great laptop for my office. GGood size screen without being too bulky. Have purchased 2 so far

I love my new computer! First time for a personal laptop for home use and I am not disappointed. This is my 3rd HP computer and I highly recommend this brand. Having the Best Buy extended warranty which includes Geek Squad has been great!

Good computer for the money. It will do the job that is required. Hopefully no issues.

Nice laptop. Great screen views. Clear. Quickly switches between programs.

Love it. Perfect for my needs and didn’t break the bank.

A very nice computer at a very fair price. Thanks Best Buy!! Dennis k6krv

It’s got decent horse power. Bought this for my kid in grad school as they needed a windows laptop for some app. I had also bought a different model last year for my own educational need. Problem with HP is that their displays and trackpad suck. The display is so dull that your eyes get stained. For normal use I connect to an external monitor. But, for proctored exams, where you are not allowed to use an external monitor, it’s a pain.

Nice product with great efficiency, screen response is very good

We were in need of a new laptop because ours was pretty old. My husband uses it daily. We are retired and didn’t want to spend a lot of money. This fits the bill perfectly. My husband is very happy with it.

I’m very happy with the laptop; not happy to have to purchase Microsoft Office separately;-(not a Best problem) nor am i happy that no one within the company knows how to update current email accounts. I was happy “Elizabeth” (?) was able to access my account in the store enabling me use accrued points. Good merch exhausting customer service.

Wonderful laptop! The display quality is spectacular.

Easy to set up, fast, does have a learning curve with Windows 11, PC is light, buttons soft.

It is excellent laptop Better laptop in National statistical institute of Mali Very good

Purchased for my wife, she retired recently and was use to HP laptops. She loves it. It works great for what she wants it to do. Would definitely recommend.

Simple to use for age 80+ and she likes the portability over the old desktop model.

Honestly, this is my first time buying at Best Buy. My wife and I were very grateful for the excellent service received. Since the cozy welcome, the good vibes, and wonderful attention, everything was awesome and I could really say that since the first assistance to the last person who attended me, they were all super knowledgeable and professional. I strongly recommend feeling like home at the Best Buy.

laptop is very good with additional services and good screen resolution

It’s a really good laptop and it recharges faster than my old one.

I’m not a gamer but this computer is lightweight and works fast. I recommend this product.