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Customer Ratings & Reviews

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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Intel ICore-7 Processor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is awesome. One of the best laptops I ever had. I can download major applications I need because I am a creative. Jamison was so nice, knowledgeable, and attentive. Jamison explained to me all the parameters surrounding the laptop. A well mannered gentlemen. He is well deserving of a management role.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop very fast for me. Easy setup for a novice person like me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to do our taxes, but it’s come in handy for a lot more. It’s a great purchase and it works fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop as advertised. The laptop is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP15.6 touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop to replace old Dell. screen display very good bold colors and clear viewing. have not used touch screen capabilities yet as I do not like finger prints on screen. I am very happy with this new set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is running perfect as expected. I’m liking it so much ..!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit for our accounting agents! The processing speed is impressive and allows for multiple internet tabs to be open at the same time. I would recommend this computer for anyone who has to multitask at work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Touch Screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast speed, I love the Touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn't expect much at this price, but this laptop surprised me. It's fast, the touchscreen is smooth, and 16GB of RAM means it doesn't choke when I have a million tabs open. Looks clean too. Speakers are meh, but that's what headphones are for. Solid buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my aunt really works for what she needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice laptop for my usage. Did not need anything for business, school and gaming, Just something to play around with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BKLYN LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy set up and download and all is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and a great price. Works well great storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works smoothly and is good for my office work. Purchased it during Black Friday and got an awesome price and deal at best buy. Highlight recommend. Value for money. e

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for a new remote job and it is performing great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New and updated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new laptop. Transferred my data in short time. was pleased. Took new laptop back and bought PC. Once again transferred data in short time. Pleased again. Gave me instructions w/ new windows 11. downloaded printer app and other tools. Pleased again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mr Christopher Hund

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great purchase. Easy to use once I pushed all the keys. Very pleased with the purchase and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal this Thanksgiving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop from the Best Buy Warehouse in Norwalk, Connecticut, and had a great buying experience. The staff were very helpful and took the time to understand what I was looking for. They guided me toward options that matched both my needs and my planned budget. Although the in-store buying options are somewhat limited, the selection available on display was still enough for me to make a confident decision. In addition, the Best Buy website and mobile app were excellent resources—they provided clear details, comparisons, and availability information that made the process even easier. Overall, I’m very satisfied with the service and support I received. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best overall workhorse of a laptop for general purposes, it has everything you need and nothing you don't. For this price point there simply isn't a better system available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functions Slim and easy to use Does not disappoint with anything

    I would recommend this to a friend