Customer Ratings & Reviews

I needed to purchase two laptops for Christmas and was having a terrible time getting in on sales. I found this i7 laptop with everything I needed. And it was still on sale. I am very pleased with this laptop. I have had many good years with various HP laptops and I hope this will give me more. I was a bit afraid of W-11 but this hasn't been a problem for me so far. I also appreciate how easy it was to pick up at the store. I had a doctor's appointment in near the Best Buy store (40 miles away from my home) and it was a quick, efficient process.

Works well for our Project Management team. They love it.

I love my new computer! First time for a personal laptop for home use and I am not disappointed. This is my 3rd HP computer and I highly recommend this brand. Having the Best Buy extended warranty which includes Geek Squad has been great!

It’s been a while since I’ve owned a computer, but this one seems to be working out just fine and the price is right

The laptop works very good, and i would let anyone know that this is a good purchase. Best buy is a wonderful store.

Computer is fully functional but does get really hot so not recommended for being primarily on your lap.

Computer works well but is built cheaply. No backlight on the keyboard is definitely missed and it just feels cheap.

Good performance & build quality is good, camera quality is ok

This laptop works so much better than my previous Hp. I’m able to run multiple apps, spreadsheets and browse the internet without any delays. Love that it’s a touchscreen as well!

Excellent computer for the price. Touch screen has proven invaluable.

Is good experience I like the laptop and is easy to use and fast

Very happy with my new laptop. Very happy with the support I got from Geek Squad to move old files onto my new laptop

I was in need of a new Laptop and Best Buy saved me, I was able to find what I was looking for and found it to be on sale Love love my new laptop

HP tends to make a decent product, this Laptop met the needs of my son's homeschool classes. Not a gaming laptop but does what you need it to do otherwise. It did come with a lot of pre-installed programs that I had to uninstall as they were distractions for my 4th grade son.

I love the touch keys, how fast it functions, and capable of doing my mini projects on it.

This laptop is exactly what I need. Since retirement, I don't use the larger desktop and this portable access to the internet is very convenient and easy to use.

Excellent laptop does everything i need for streaming

The staff at the Best Buy in Denver, Colorado where I bought this TV was wonderful primarily because they had middle-aged employess. This contrasts to the Best Buy in Chico, CA where I live which employes mostly college students who could care less. GenZ people are crap...and they know it and act accordingly.

Was a gift for my nephew and he loves it! No regrets choosing this laptop.

We were in need of a new laptop because ours was pretty old. My husband uses it daily. We are retired and didn’t want to spend a lot of money. This fits the bill perfectly. My husband is very happy with it.