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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs smoothly, easy to type, functions well in general.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    A feature I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the split screen option. My biggest worry with switching from IPad Air to laptop was this. The charger gets warm pretty quick when using the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical of moving to windows 11 due to the amount of processes and resources it requires. What a nice surprise to see how well this laptop handles the OS. I've even installed blender and have been able to do some 3d modeling and some basic video editing. Of course this is not a laptop built for the extreme demands of high quality 3d animation due to the integrated graphics card having little memory, but it handles my basic modeling and video needs very well. I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, my son uses it for his gaming and it has held up well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my mom, it's been working really well. Allows her to web surf, stream videos, and have a bunch of tabs going at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What You Need!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highly functional plug-n-play laptop that meets all my home & work needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good low priced Laptop. You get what you pay for as they say. I have had no problems. I don't like all the bloatware loaded on new laptops and it takes time to get rid of it. Its light weight (all plastic)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working anazin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working great for what I need at work, was awesome to get on a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all of the requirements of the USA nursing program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    better than basic level laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great better than basic laptop. Just this does not have a backlighted keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 Star Rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for me and what I need it for. With it being newer, it holds a charge well, it's big enough but not too big or heavy, and I really like that it has a number pad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a MacPro to this HP, because my school required Windows 11. So far, it works great. And great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and works just like we need it to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because my last computer would not hold a charge long enough to use it. While I do like this computer it does not hold a charge for very long, maybe 3-5 hours, depending on what you are doing on it. It also does run hot especially if you let it sit too long on a flat surface, I usually prop up on knee so the air flows more freely. I have had this laptop for almost a year now. It is slow from time to time as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Review of my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop bought from best buy is exactly what the 'doctor' recommended. HP touchscreen laptop and i am enjoying it real good.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time buying this brand of computer, laptop, touchscreen, and I have never been disappointed. They worked great never had a problem. Definitely recommend this product, especially to people who are newer, even though the computer is very advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP 15.6" HD Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It suits my needs. Screen is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product meet all specifications and strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop to work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work smoothly, I highly recommend this laptop, so far I’m really happy

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great deal on an HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price and is working well for our staff. It seems solid, unlike some that we’ve purchased in the past that were rather flimsy, the keys have a nice touch, plenty of ports, and overall we’re happy. It’s also readily available which is refreshing as we’ve purchased 2 more following our initial order.

    I would recommend this to a friend