Customer Ratings & Reviews

Nice. Just get some taking use to. love the touchscreen. Quick and efficient.

This is a surprisingly great laptop for the price. Purchased it for a gift but the recipient is loving it.

First time owner of a laptop. So far I'm loving it!! Very easy to navigate. Geek squad people are extremely helpful when I'm not understanding something. Highly recommend.

I love this computer. Theres a couple features that would have put the cherry on top for me, like the 2-in-1 and the fingerprint scanner but overall I don't regret this purchase in the slightest

The laptop is good l use it for work and personal use.l have no problems with it.

Good solid laptop and has all the features my granddaughter needed for college but she says the battery life is only about 5-1/2 hours on full charge. I think that’s pretty good but she doesn’t.

Employee was super helpful in helping me find the right laptop for my business needs. Didn’t just try to tell me the most expensive one, taught me about computers and what is important to have to match your needs. A laptop has been amazing and easily fulfilled all my needs to run my business.

Very good laptop for my needs, glad I decided on this HP model. Only concerns would be battery life is just ok, but I knew that prior to purchasing and, a small pamphlet showing the key operating features would had been great for this first time laptop owner. (Thank you Geek Squad for your help !!)

Good product as that price. That laptop for my son and he said everithing is okay

I liked the laptop. Sound quality is very good. It runs very smooth and fast. Absolutely recommend this product.

It is everything the salesman said it would be. I would recommend it for anyone but find it very easy for someone my age.

Best laptop I’ve had (and I’ve had lots). Fast processor and battery life is great. The only thing that I don’t like a lot is the mouse pad. It’s a little stiff and hard to maneuver at times.

This HP laptop is Amazing!!! Does everything and more that I need!!!! This is my 3rd HP laptop buying from this same Best Buy store in the last 15 year's!!!! Their computer minded Sales Professional's are Terrific!!!!

Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

Good laptop for school and work projects. Purchased it for my niece abroad for school, and she loves it. Was very easy to set up. Also purchased Microsoft and downloaded Microsoft Office 365.

This laptop has already out performed my previous HP. The ease of set up and processing time has exceeded my expectations.

Enjoying our HP laptop. Keyboard is comfortable. Will say and note that the battery doesn't last as long as our previous HP laptop. Have to plug in charger more often. Not a big deal for us.

I have enjoyed my new laptop I really like the touch screen feature it also has the perfect screen size

Great computer. Item came in time . Will recommend

Best quality I have used & perfect for my studies!