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Customer Ratings & Reviews

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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,138 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer at a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does what is it supposed to, good speed good memory, nice big screen I just dont like the case to be plastic instead of metal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP intel 7 15.6"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly for a good price. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son who is in high school. It has excellent speed and the touch screen makes it for easy for him to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very happy with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed is fast. It was very easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need. It would be better if the battery life before recharging was longer. But you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Donna Miller....happy BSF customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is doing well so far....ALL BECAUSE OF THE GUYS IN GEEK SQUAD WHO KNOW HOW TO HELP ME!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop very fast and reliable. Highly recommend for budget friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s great…but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer, comes with a lot of space but I don’t like the battery life at all. It dies within a few hours and I have to keep the charger plugged in most of the time. Also, when I’m in a zoom meeting, the webcam is still blurry. I thought the resolution would be better but it’s not.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very clear,performs faster with the intel 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Laptop design and I just need to learn more about the apps on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my wife’s old laptop and she loves it, got it on sale and a reasonable price minus all the add on’s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, need it for simple use and it gets the job done. Use it mainly for emails, google searches and amazon. And simple video editing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best possible solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best possible. We have 4 guys that needed computers in our company. Our IT guy recommended 3 possibilities. I love HP and have had a great computer that has lasted 10 yrs. So for me this was my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a reasonable price tag. Fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE BEST LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A VERY GOOD LAPTOP.AND ABOVE ALL IT HAS A MODERN TECHNOLOGY.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    An excellent laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP made another great product here! With good, tactile easy, keyboard,…and touch screen support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far am enjoying my new computer! Ease of ordering and prompt delivery were appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great price. At first i wasn't a fan of the touch screen because it didn't have the ability to use a a tablet. But, it does come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the i7 processor and 16 GB of memory, everything runs fast and smooth for general office use.

    I would recommend this to a friend