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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and i really like the keyboard. Touchscreen is convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fair value product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I am going to buy another one to gift to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the money. Easy at home laptop for easy tasks and browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! I love the performance and price I got it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the calculator keyboard on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues what so ever exactly what i needed for my job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice, does all the basic netflix, web searching i need.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen laptop is working well. It works for me to check emails, surf the web, and generate documents and PowerPoint presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My Awesome hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp laptop with the 13th generation i7 cpu is absolutely AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, easy to use, using it for college. touch screen is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good computer at the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer. The touchscreen is easy to use. Easy out of the box setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased with HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is performing well for me. I have had previous pretty good luck with the HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The battery timing and speed is really good. And I like the color. And size too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Michael Ferro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Efficient meets my needs and requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good computer for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my modest home needs. Pretty fast and enough memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP computer, laptop, and at a great price since it was on sale and had a great sales person

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the performance of this laptop & the battery life and much more.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice computer, just adjustment going from Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to get used to the computer, however I am having an issue with the charging cord. I charge it up and it only last for approx 1-1.5 days and I am having to charge it again

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to finally have a new laptop again and so happy with this purchase and how easy the computer is to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EdCat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price! This replaced my older HP laptop.

    I would recommend this to a friend