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Customer Ratings & Reviews

$640.00
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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy to set up. Touch screen is very responsive. Memory and storage are good, as is the display.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is really good the speed the battery lastes long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great deals! I recommend it. Visit any Best By store and you'll be amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Terrible Rewards Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use but as a side note I've purchased over S1000.00 of product on my Best Buy card this year and haven't received a single reward from my purchases on my account. The card is worthless and any future purchases will be made with a regular visa or mastercard with a rewards program that works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, setup was easy, transfered data from old computer without any issues. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new laptop. Was replacing an older HP that I had for 10 years. New one is so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop, I love this it is perfect for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I purchased is serving me well. Audric (Kennewick, WA store) was very helpful in helping me to decide on which one fits my needs the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a mid-range laptop and had an Acer in mind. The store I visited had no Acers in stock and recommended an HP or a Lenovo. Having had bad luck with the Lenovo in the past, i went with the HP. I have been pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop works and performs just as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Definitely recommend for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college students! It has great speed for what I use it for. I have played videos on it and it has done great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent HP laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I'm happy with my purchase. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good performance. Overall satisfactory product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap Top - Internet set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the suggestion to select this lap top and the help I received from the Total Membership staff to get me up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality product at a fair price, fast processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop for the price! I only wish it had 1 Terabyte instead of the 512 which is small nowadays. But we can always use external hard drives so it's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price and device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop to aid instructors during presentations. Our expectations were not very high, but the computer works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great! It’s perfect for the simplest of all tasks! Would highly recommend for its value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Geek squad helped set it up. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase, the computer is very fast. I hope it continues working optimally.

    I would recommend this to a friend