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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,138 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I thought I'd need Geek Squad to come and hook up my printer, but i was able to do it myself. , it wasceasy as 1, 2, 3.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turn around time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with my purchase from Best Buy. I placed my order and it arrived the next day by a very nice person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charley44

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Use it daily for business and pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I went with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well advanced without being too much. So glad I went with is one. And price point is perfect would recommend 10/10 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Excelente battery life, and qualily……………

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP Laptop! Has everything I needed. Love that its light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    i7 power to push through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of bang for your buck on this laptop - nice touch screen at a good discount price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. easy to use. My salesperson hit a home run !

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot in 30 mins running. Not too much dock connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the help that I got at Best Buy. SO far everything seems fine and I am enjoying my new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has so many wonderful features. It is lightweight easy to manage and carry with me wherever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love my new HP laptop. Easy to setup and it is so lightweight. Plenty od HD storage space for all my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very pleased user!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent laptop for all household and home office needs!! Ease of use, speed and memory are outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for me.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at home. Email, apps, many different things. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works pretty well given its pricing. I wo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beyond my Expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has truly performed beyond my expectation so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP is best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP, bought for my relative and she is using and loving it too

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great both for playing and working and the best is the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for what we need. We do not do gaming or high powered computing. It's very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got a Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years of using a "Cheap" laptop that literally broke apart, this HP laptop just has a much better feel and graphics. I use it daily, since retirement, for social media and paying bills at home and while traveling. The only negative, in my opinion, is the keyboard letters are a bit too light for us "hunt & peck" users. It is my hope that buying more RAM and storage, that this will be a long-lasting investment.

    I would recommend this to a friend