Customer Ratings & Reviews

I bought this laptop specifically because the specifications say backlit keyboard. Guess what it is not. I would not buy this again. Disappointed that the specifications lied. I completed a trade in for this product or else i would want to return it. Ugh

This laptop has a very uninspiring name, it is just called hp laptop 15. It is thin and light. The back of the laptop is made of plastic but the build is sturdy and has very little flex. Build quality is very good. All the seams are tight. For 15-inch laptop, this laptop is not heavy at all. Can easily be used as a travel laptop. This laptop is also very speedy. Boot up very fast like just 13 seconds. Every application or game I throw at it run fast and smooth. I am surprised that the integrated graphics by intel called iRIS xe can run games like Need for Speed smoothly. Playing Fortnite though is a bit too much but still playable with correct setting. Browsing web or working or typing has no problem but the fan is always running when the power is plugged in. Luckily it is not loud. Running on battery is very quiet. Laptop this thin will get warm and this laptop does get a bit warm especially during Windows initial update and playing Fortnite but I think it manages quite well. Typing on the keyboard is comfortable, the keys are well spaced but sounds hollow when pressing down the keys. The only flaw of this laptop is no backlit keyboard! Why? Actually there is another thing I don't like, it requires me to register with email before I can proceed during the initial setup. The touch pad is very responsive. No complain there. The screen is bright and easy to my eyes. Color is rich but not too intense. The screen Bezel size is acceptable. Touch screen is responsive. The stereo speaker is very good, loud and clear. 15-inch laptop is expected to have multiple ports, this laptop has two usb-a and one usb-c. In my opinion one usb-c is not enough. It does have one hdmi port. The power adaptor is small and light, easy for traveling. The laptop is charged using 3.5 mm connector, no usb-c charging.

I’ve been using this HP laptop for my daily work and studies, and I’m genuinely impressed with the overall performance. The Intel Core i7 processor combined with 16GB RAM makes everything feel smooth and fast, even when running multiple applications at the same time. The Full HD touch screen is bright, clear, and very responsive. It’s especially convenient for browsing, note-taking, and general navigation. The laptop feels quick during startup thanks to the SSD, and programs load without noticeable delays. Battery life has been reliable for my everyday usage, and the design looks sleek and modern. The keyboard is comfortable to type on, which is great for long work session. Overall, this laptop offers excellent value for the price. I would definitely recommend it to students and professionals looking for strong performance without spending a fortune.

It's the perfect no-frills laptop. But hey, you can upgrade it if you need to. Display: The display on this laptop is Full HD and a great size at 15.6". The IPS panel only reaches 300 nits, but I find it perfectly adequate. It’s plenty bright for use in a well-lit room. The display is also a touchscreen that is both accurate and responsive. Battery: This is where I had to remove a star. The battery life is rated at 7 hours and 45 minutes according to the manual, but after testing, I still haven't been able to hit that estimate. I'm sure I could tweak some power settings, but in 2025, I find it completely unacceptable that a laptop in this price range can’t last more than seven hours during regular use with stock settings out of the box. Again, I could optimize the system to extend battery life, but it would be at the cost of performance. Overall Specs: This HP, paired with the i7-1355U and 16GB of RAM, is snappy and perfectly capable of handling everyday browsing, streaming, and any other task the average user could throw at it. I have to give HP massive credit when it comes to upgradeability. I’m more comfortable than most when it comes to computers, and I’ve been known to upgrade my RAM and solid-state drives when the time comes to beef up a system. I was pleased to see that neither of these components is soldered to the motherboard (see photos). I opened up my system so you don't have to, and I had the biggest grin when I saw that not only is this system running dual-channel RAM (two sticks of 8GB), but the M.2 solid-state drive is also easily accessible. This means that years down the road, when your system isn’t as fast as it was out of the box or you run out of storage, any computer technician or DIYer could upgrade this system in minutes. I love seeing manufacturers giving consumers these options… well done, HP. Ports: Unfortunately, I think most people in the market for this HP would want an SD card reader, and this laptop doesn’t have one. This isn’t a dealbreaker for me, but I know some people still want the convenience of sliding in an SD card without needing an additional dongle. Other than that, this laptop has all the ports you'd expect. I also don’t love that HP is still using a barrel-jack-style charger. Can we please just adopt USB-C as the standard? The USB-C port on this HP is for data transfer only, which is a missed opportunity. My Wish List: This laptop would have been exceptional with a few more creature comforts. There’s no backlight for the keyboard, the charger is proprietary, and the battery life is subpar. Had these features been addressed, this laptop would have been a slam dunk. That being said, if you're a student, casual user, or primarily run basic office applications, this laptop will do everything you need.

This is my first HP laptop with a touchscreen. The laptop weighs only about 3.5 lbs thanks to its all plastic chassis; the 45 Watt charger adds another half pound of weight when travelling. The laptop is around 3/4" thick with a very slight taper from back to front. I like this form factor because it's got a large screen but doesn't feel heavy or bulky. This build comes with a 13th Gen Intel i7-1355U processor that has a 1.7 GHz base clock with 5GHz max boost, 16GB of 3200 MHz DDR4 RAM pre-installed across two 8GB sticks, and 512GB NVMe Gen 4 m.2 SSD. Note that 16GB is the advertised maximum RAM capacity for this model and it cannot be upgraded further, however, the SSD can be replaced with a larger capacity if desired by removing four small screws on the bottom and popping off the base panel. The power port and a USB-A 3.0 port are at its right-side back corner, and a second USB-A 3.0, as well as HDMI 1.4 out, USB-C 3.0, and combo mic/headphone port are on its left side. The IPS display is glossy without the matte haze of a glare filter but still rejects reflections well. The max resolution is 1920x1080p FHD with a 16:9 aspect ratio. It is decently bright at 300 nits but only has 8-bit color covering 45% of the NTSC color gamut (65% sRGB) which may not be detailed or accurate enough for some creators and digital artists. As I'm more accustomed to 100% sRGB displays, the colors look slightly dull and under saturated to my eye. Clarity is very good though with crisp, easy-to-read onscreen text. The display is powered by Intel's Iris Xe which is an entry-level integrated graphics suitable for casual gaming. Connectivity-wise it supports WiFi 6 and Bluetooth 5.3, however, there is no Ethernet port. At the top of the screen is a 720p integrated webcam with dual-array microphone. The image quality of the camera is serviceable for virtual meetings and live streaming but tends to be slightly grainy with a soft focus even in the best lighting conditions. It has a status LED so you know when it's on and a sliding privacy cover. However, it isn't compatible with Windows Hello facial recognition for login. The touch features work fine and respond to swipes and multi-finger gestures like pinch-to-zoom. I was also impressed with how oleophobic the glass is, keeping it relatively fingerprint and smudge free. The panel does not, however, fold 360 degrees flat for use as a "tablet" and stops around 120 degrees open. The screen's hinge gives slightly when the screen is touched or tapped which makes using it somewhat awkward. Since the large 5"x3" mouse trackpad is closer to the keyboard, I tend to use it more often out of habit and convenience. The keyboard is full-size and includes a number pad on the right-hand side. The up/down directional arrow keys are only half-keys, however, which takes a bit of getting used to and may impact one's gaming experience. While the exterior of the laptop feels pretty solid, there is a bit of flex to the keyboard deck and a sense of hollowness when typing. The keys are also fairly clicky with a high actuation force and rough plastic-y feel which is different from the soft-touch mushiness that I'm used to in laptops. The keyboard's top row consists of action keys by default, like emoji menu, brightness, volume, and playback controls, while F-functions are secondary. There's a dedicated key for launching HP's system control and configuration apps, Omen Gaming Hub and/or myHP, as well as Window's AI assistant, co-pilot. The power, caps lock, and speaker/mic mute keys all have status LEDs built-in so you know when they are toggled on. One of the things that I found really impressive was the sound quality of the downward-facing stereo speakers. They are loud with a bright, rich sound that resonates throughout the entire keyboard deck with only the slightest hint of tinny boxiness and distortion at max volume. The fans are also surprisingly quiet and don't compete with the speakers making this laptop a good fit for consuming music and streaming video content. The battery charges quickly, in only a couple hours, and its status LED will turn from orange to white when fully charged. While it’s rated to last up to nearly 8 hours on battery, I found that on max brightness I’m usually able to only get around 2-3 hours of mixed use from it (gaming, web browsing, word processing, and listening to music at medium volume). To extend the battery life to its max, you'll need to enable Eco settings and reduce screen brightness, etc. Overall, this laptop is a decent mid-level, general use laptop that is lightweight, quiet, and fast while offering a large screen. While color accuracy isn’t top tier and only the SSD can be upgraded, its specs are good enough to handle games like Warframe and Path of Exile at medium graphics, and it performs well for everyday tasks like web browsing and consuming media.

I ordered a laptop but I haven't received my delivery.Then I talked to Best buy team but no one responded to me and my money was wasted so bad Experience.

This silver HP15 notebook has a lot of potential (and good bones as I say).  It's based on Intel's i7 1355U CPU, 10 Cores and 12 Threads (2 Performance Cores w/4 Threads, running from 1.7 GHz to 5.0 GHz Turbo and 8 Efficient Cores w/8 Threads running from 1.2 GHz to 3.7 GHz Turbo). Its multi thread rating is 14590 and single thread rating is 3471. Typically consuming 15W but peaking at 55w.  It's a power efficient processor that has been popular in mid to high-end notebooks.  It weighs 3.5 pounds.  With a 1920x1080 HD touch screen. This HP15 does not have a dedicated GPU, instead offering Intel's iRISxe GPU.  IT also does not have a backlit keyboard (which I think a notebook in this price range should have). It also does not have an Ethernet port or a SDcard reader.  It has two USB 3.0 USB-A ports and one 3.0 USB-C port and 1 HDMI 1.4 port (w/HDR). It has a headphone/mic jack.  It supports Wi-Fi 6 and Bluetooth 5.3 (not 5.4). It has a 720P camera with a physical camera shutter (Also I think the camera should be 1080P at this price).  It integrates Microsoft Copilot with a Copilot key. And you can quickly mute the microphone with the F6 key (love this feature).  The USB ports are all limited to 5Gbps, not 10 w/USB 3.1 or 20 w/USB 3.1 v2, it does not support outputting to a USB monitor via the USB-C port.  It has a nice trackpad. The back of the monitor is a silver plastic as is the keyboard base, the bottom of the computer is a lighter weight gray plastic.  The back can easily be removed by removing 4 screws (good/easy). Intel's iRISxe GPU is a big improvement over older Intel integrated graphics processors, it can handle light gaming at lower settings. It is fine for basic video editing and creative tasks and for browsing the internet.  It's energy efficient; it is not suitable for high-end gaming. It should get about 7 hours of usage on battery power.  It comes with a unremarkable Samsung Gen 4x4 PM9C1 SSD; spec'd to have max seq writes at 4950 MBs and reads at 2500 MBs.  It supports DDR4 memory 3200 MT/s. It comes with 16GB (2x8GB SODIMMs).  The SSD and Memory are removable/replaceable.  This is why I acquired this notebook; to upgrade it. I did the initial set up and upgrades with the base hardware.  Windows Home 11 requires you to have a Microsoft account to log into. I went through a HP BIOS upgrade and needed at least 3 "updates" to get all of the Microsoft updates. I'm replacing the SSD with a much faster 2TB Orico SSD rated at 7400 seq reads and 7000 seq writes, of which I got 7032 reads and 6348 writes. And I will upgrade the memory to 64GB with G.SKILL Ripjaws DDR4 (2x32GB) 3200 MT/s CL22.  To clone the SSD you must disable Windows 11 BitLocker (Encryption), with Windows 11 Home this is slightly more complicated but doable.  The Samsung SSD tested out at 4440 reads and 2105 writes (CrystalDiskMark8).  This is about 30% slower than the Orico SSD.  Both my memory and SSD upgrades went smoothly. The notebook runs a little warm, you can feel that the left side of the keyboard and palmrest is warmer than the right side. But it has a very nice screen and it's FAST and only 3/4" thick. The keyboard is just ok, there is a little bit of give, and the island keys have a cheap plastic feel to them, with a so-so key travel (And I've become used to having a backlit keyboard).  With the faster SSD and some configuration changes browsing the internet with either Edge or Chrome (via WiFi 6) was very fast.  I did some audio editing and it was smooth and fast.  The speakers are adequate.  I usually edit with a BT connection or using headphones/earbuds, both of these worked very well.  I do astrophotography where I stack hundreds of night photos.  This is why I needed more memory.  The application I use is not so GPU intensive as it is memory intensive. Loading and comparing hundreds of images can only be done efficiently with lots of memory.  This computer's i7 processor handles this pretty efficiently.  I processed a stack of about 100 images in just over 2 minutes 40 seconds.  My older notebook (2 years old (i7 w/48Gb memory)) took just over 5 minutes.  So this notebook, as upgraded, will be faster; partially because SSDs have gotten faster.  When Gen5 SSD's and notebooks come down in price I'll likely upgrade again.  But for now this is not a bad compromise (once upgraded).

I ordered this laptop to send to my country when the item arrived they found a Lenovo and bestbuy doesn’t accept to refund me the difference for the Lenovo.

Item did not have what was listed on Best Buy site

Highly satisfied with this purchase. The HP 15.6" Full HD touch-screen laptop delivers fast, reliable performance thanks to the Intel Core i7 (13th Gen), 16GB of memory, and a responsive 512GB SSD. The large, clear display and touch-screen functionality enhance productivity, while the sleek Natural Silver design adds a professional look. It handles multitasking, work, streaming, and everyday computing smoothly, making it a dependable and enjoyable laptop. Overall, an excellent purchase and great value for the features offered.

I’ve been using the HP 15.6” Full HD Touch-Screen Laptop for a few months now, mainly for work and light creative projects. The Intel Core i7 processor and 16GB of memory make multitasking effortless, and programs load quickly thanks to the 512GB SSD. The touchscreen is a pleasant surprise — much more accurate and smooth than I expected, making navigation and quick edits a breeze. On the downside, the battery life isn’t as long as I’d like, especially when running multiple tabs and streaming video. The fan can also get a bit noisy under heavy loads, which is noticeable in quieter environments. That said, the lightweight design and bright, clear display make it great for working on the go or even streaming movies at home.

My mac book that i’ve had since high-school stopped working so I got this one and it works great so far. I love that it’s touchscreen and has a large keyboard and is very light weight so it is great for bringing to campus whenever I need. It is also pretty fast and keeps up with the countless amounts of tabs I often have open.

I upgraded my laptop for college and this met every requirement. It has a touch screen, I don't really use. But has good storage, huge screen, fast, battery life isn't the greatest when writing papers or doing course work. 3-4max Charger plug is a 3prong. Chargers quickly so it give me an excuse to take backs. I love this laptop. For the price, it is amazing

’ve been using this HP 15.6" laptop for about a month now, and it’s exceeded my expectations. The Intel Core i7 and 16GB of RAM make multitasking effortless—whether I’m working on spreadsheets, editing photos, or streaming in Full HD, everything runs smoothly. The touch screen is responsive and adds a nice layer of convenience, especially for casual browsing and media control. The 512GB SSD provides super fast boot-up times and plenty of storage space for my files and apps. Battery life is solid, lasting me most of the day with moderate use. The design is sleek and lightweight, making it easy to carry around. And the Natural Silver finish gives it a clean, professional look. Pros: Powerful performance with i7 and 16GB RAM Crisp and responsive Full HD touch display Fast SSD with ample storage Stylish and lightweight Cons: No backlit keyboard (would’ve been a nice touch) Speakers are decent but could be louder If you're looking for a solid all-around laptop for productivity, entertainment, and light creative work, this is a great choice. Highly recommended!

I absolutely love my new HP 15.6" Touch-Screen Laptop! From the moment I turned it on, I could tell the Intel Core i7 processor and 16GB of memory were going to make a huge difference. Programs load almost instantly, and multitasking between work apps, video calls, and streaming is effortless. The 512GB SSD gives me plenty of storage while keeping everything running fast and smooth. The touch screen is responsive and makes scrolling, zooming, and navigating feel natural. The HD display is crisp and clear, perfect for movies and editing photos. The keyboard is comfortable to type on for long hours, and the Natural Silver finish gives it a sleek, modern look that feels high-end. I’ve used it for both work and entertainment, and it hasn’t disappointed once. Lightweight enough to take on the go, yet powerful enough to handle demanding tasks. I would definitely recommend this laptop to students, professionals, and anyone looking for a reliable, stylish, and fast computer.

Excellent laptop: fast, lightweight, and with great battery life. The screen looks sharp, the keyboard is comfortable, and the performance is perfect for work or study. Highly recommended.

I’m really happy with my HP laptop. The build feels solid and feels like a premium device, yet it’s not overly bulky. Performance has been excellent it boots up fast, runs all my programs smoothly, and handles multitasking without lag. For everyday tasks like browsing, emailing, document editing, and streaming, it’s more than capable. Battery life lasts a decent amount of time, which is very convenient for portability. The screen is clear and bright, making it comfortable for work and media. Overall great value, very dependable, and I’d recommend it to anyone who wants a versatile, reliable laptop for everyday use.

I am very happy with this laptop. It is fast, easy to use, and the battery lasts a long time. The screen looks very clear and the keyboard is comfortable. It works great for work, internet browsing, and watching videos. I definitely recommend it.

The design of this laptop is functional and suitable for both school and work scenarios. The plastic build contributes to its light weight, although it feels less sturdy. The top cannot be lifted with one hand and tends to wobble during use. The screen features thin bezels but has a thicker chin. It includes a camera with a security slider and microphone holes at the top. The laptop is equipped with a few ports: HDMI 2.1, two USB-A, and one USB-C (which does not support Thunderbolt 4, charging, or video output) but offers super-speed capabilities. The full-size keyboard may feel slightly cramped, requiring an adjustment period. The keys have good travel and spring, though they may feel less durable. There is no backlight, which may affect typing in low light conditions. The trackpad is highly responsive and smooth, with satisfying springboard-style clicking. The 1080p-60Hz display performs adequately in most situations. However, at 300 nits, the brightness is insufficient for well-lit environments, and the glossy screen may be problematic. Color accuracy is limited, making it unsuitable for serious photo or video editing. For security, this laptop does not support face or fingerprint Windows Hello. Performance is adequate for a mid-range laptop. The i7-1355U processor handles regular productivity tasks, content consumption, and web browsing efficiently, supported by 16GB of RAM allowing multiple apps and tabs to run simultaneously. The laptop struggles with more demanding tasks such as advanced content creation and gaming. While there is no overheating, the fans activate frequently and can be loud. A 512GB SSD is enough space for most users. The AI feature is there for those like me who are getting into it. The 720p camera and microphone work well enough for most video calls, but are not very good. The speakers provide clear sound without strong bass, and the inclusion of a 3.5mm headphone jack is practical for users who prefer wired headsets. The battery life extends through a full workday and often longer. The power brick is compact but uses a proprietary plug instead of USB-C. Overall, this laptop is a viable option for students or users seeking a budget-friendly device despite some limitations.

its a Hit or a Miss......I got a Miss....the software is there as described, AI included, powerful processor, touch screen is nice, fast. The BAD: Materials: The keyboard feels like is made out of recycled plastic, while in use makes it feel cheap quality. Connections: Limited connections with 2 USB-A, 1 HDMI and 1 USB-C (Only for data. NOT for charge nor Display use) BATTERY LIFE: Other reviews are true, the laptop i received has poor battery life, it states that lasts up to 7.5 hrs......other laptops other brands last up to 10 hrs....Even with Energy Saver on, on email and web browsing use, Gives 4 hrs on battery. Quite poor. For a $650 price laptop, underdelivers, performs poorly