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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,138 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My Fovorite laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a powerhouse. The blazing-fast performance handles multitasking with ease, while the stunning display makes every detail pop. It’s incredibly lightweight yet durable, with a battery that actually lasts all day. If you need a reliable, premium machine for work or play, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and fast. I can do anything I need to. I am not a gamer dough. The only one thing is that it gets a little too warm after hours of consecutive use but it doesn't seem to affect performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great for my needs. Wish battery life was longer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it. Super fast, Looks great and isn’t heavy. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really Love it, is really fast and the touchscreen give us more facility to look for something or create things, is not heavy at all, is just perfect for the job

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response time. Fast. Easy to use. Great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for a few weeks now, and I'm extremely satisfied with its performance. It's fast, boots up in seconds, and handles multitasking with ease. The display is bright and clear, perfect for both work and streaming. Battery life is impressive too – it easily lasts a full day on a single charge. The build quality feels premium, and the keyboard is very comfortable for long typing sessions. I also appreciate the lightweight design, which makes it super portable. Overall, this laptop exceeded my expectations. Whether you're a student, a professional, or just need a reliable computer for everyday use, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has worked well. I have used HP laptops in the past with little problems. It's easy use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    5 Stars – Perfect for My College Son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars – Perfect for My College Son! I purchased this laptop for my son who just started college, and it's absolutely perfect for his needs. He loves it! The performance is great, it's lightweight enough to carry around campus, and the battery life lasts him through classes and study sessions. He’s also really excited about all the perks that came with the purchase they’ve added even more value to an already solid buy. Overall, we're both very happy with this laptop and would definitely recommend it to other students!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Meets all my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen screen! Perfect size, lightweight, and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! This laptop impresses with its sleek design, fast performance, and vibrant display. The battery life is excellent, lasting through long work sessions. It offers a comfortable keyboard and responsive touchpad, making it ideal for productivity. Overall, it’s a reliable, well-rounded device perfect for both work and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Finally, a Laptop That Does It All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP for about two months now, and it's exceeded my expectations in almost every way. The i7 processor handles everything I throw at it — multitasking with dozens of Chrome tabs, video calls, spreadsheets, even some light photo editing — all without breaking a sweat. The 15.6" touchscreen display is crisp and responsive. Colors look great, and the Full HD resolution makes streaming and everyday work a pleasure. I didn't think I'd use the touchscreen much, but it's become surprisingly handy for scrolling and quick navigation. With 16GB of RAM and a 512GB SSD, boot times are fast and apps open almost instantly. Storage is generous enough for my needs, though power users who hoard files might want an external drive eventually. Build quality feels solid without being heavy, and the Natural Silver finish looks clean and professional. Battery life gets me through a full workday with moderate use, which is all I really ask for. If you're looking for a reliable, responsive everyday laptop that doesn't cut corners on performance, this one's a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, big clear screen, very professional looking, great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works for me just fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to handle multiple open windows ok. I only use it for emails & home use so can't give a review on huge downloads for work purposes. Battery doesn't hold a charge very long for a new laptop but maybe none of them really do anyway. It works for me just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Happy Gal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP-15.6 Full HD Touch-Screen Laptop is all what I expected it to be. Wonderful!! I love the touch screen. It's great to be able to play around with the screen. Great amount of Memory to use for my home based business. I enjoy the ease in which I can navigate all the programs and tools so easily. It didn't take long to get used to operating this wonderful machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what I expected. Nice display and fast and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Graduate student necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was transportable, with reliable battery life and speed. I got all 3 in this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Fast Performance with a Large, Clear Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 15.6” HP laptop with Intel Core i7 delivers excellent performance. It’s fast, reliable, and handles multitasking smoothly. The large screen is great for work and entertainment. Solid build, responsive system, and very user-friendly. A dependable laptop for productivity and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping great product for exactly as expected I love it. It does get hot when I run a couple of programs so I do have it sitting on a fan pad but that happens with a lot of hp's or laptops when you run a lot of programs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent computer highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my twins for college. Excellent screen display. Fast processor as it loads things quickly. They are able to do all their homework, stream & watch movies on it and play music as well. They are able to to look at their class schedules as well as it having a touchscreen to make it super easy to do things on it. This is an excellent computer and everything they need to start their first year at college with! Battery life is long lasting as well.

    I would recommend this to a friend