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Customer Ratings & Reviews

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$549.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old GP Laptop. I went to the the Best Buy in Mesquite Texas. My old laptop had the I-3 and small amount of storage. I bought a new 15” HP with I-7 and a lot more storage. The Geek Squad was so helpful in getting the computer set up and getting my data transferred. The new laptop is so much faster and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best of all worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has enough memory and power to do everything you need for a price you can afford. I use it for all my tasks whether big or small. The processor is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Cheap and best laptop for juniors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is very good with additional services and good screen resolution

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my wife. She LOVES IT. She uses it for web browsing, apps, and making websites. Super fast. Excellent machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Intel ICore-7 Processor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Laptop is awesome. One of the best laptops I ever had. I can download major applications I need because I am a creative. Jamison was so nice, knowledgeable, and attentive. Jamison explained to me all the parameters surrounding the laptop. A well mannered gentlemen. He is well deserving of a management role.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fast no issues yet. Great display and battery last

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop brought as replacement for older one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the laptop to replace my wife's older laptop. It is a lot easier to use and maintain than her older one. It loads very quickly and she has had no issues with internet connectivity. She is very pleased with this laptop and finds that it is a lot easier to use than her older one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs smoothly, easy to type, functions well in general.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new laptop. It really outshines my old one. The salesman was very helpful after listening to my needs. The Geeks hrlped me transfer my files and get me set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a computer that exceeds what I thought it would have was a super purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for grandma!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for age 80+ and she likes the portability over the old desktop model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop 16 GO RAM window11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent laptop Better laptop in National statistical institute of Mali Very good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, this computer has done a great job for my needs. I am not a gamer, so cannot speak to that, but for maintaining household files, photos, general research, using word, spreadsheets and power-point, and travel planning, my laptop has worked beautifully. Only downfall is there is a relatively short battery life before needs recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP PC Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC. Very easy to use. Performance is good and have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I need. Since retirement, I don't use the larger desktop and this portable access to the internet is very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Brilliant Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop is well suited for my professional needs with its size and side calculator. Long battery life. Sleek and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First buying at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is my first time buying at Best Buy. My wife and I were very grateful for the excellent service received. Since the cozy welcome, the good vibes, and wonderful attention, everything was awesome and I could really say that since the first assistance to the last person who attended me, they were all super knowledgeable and professional. I strongly recommend feeling like home at the Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP 15.6" HD Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It suits my needs. Screen is nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! No notable issues with the display. Battery doesn’t last forever but that’s typical.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, my son uses it for his gaming and it has held up well

    I would recommend this to a friend