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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,916 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What You Need!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highly functional plug-n-play laptop that meets all my home & work needs!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Cool computer laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and good computer laptop to do your homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my computer for school definitely the best computer I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT HP Laptop deal at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great -- I ordered exactly what my computer pro told me to do, and it's a good computer, and I got it on sale on Black Friday -- wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife, she retired recently and was use to HP laptops. She loves it. It works great for what she wants it to do. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great basic laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop for home use. Easy to use and fast enough to keep up with expansions in network speed. Slim profile and light weight make it very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New and updated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new laptop. Transferred my data in short time. was pleased. Took new laptop back and bought PC. Once again transferred data in short time. Pleased again. Gave me instructions w/ new windows 11. downloaded printer app and other tools. Pleased again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working anazin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working great for what I need at work, was awesome to get on a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    new purchase for husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this computer for my husband. He is very happy with it, but he really only uses it for being on the internet and emailing. It is simple to use and he has had no problems with Windows 11 (his old computer had Windows 10).

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing. You can see the full HD. The silver one color is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and condition was excellent for college

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lap top was getting slower and slower . Geek squad cleaned up all old unnecessary entrees and the new one is doing great. THANK YOU !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new HP lapton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! First time for a personal laptop for home use and I am not disappointed. This is my 3rd HP computer and I highly recommend this brand. Having the Best Buy extended warranty which includes Geek Squad has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a new laptop because ours was pretty old. My husband uses it daily. We are retired and didn’t want to spend a lot of money. This fits the bill perfectly. My husband is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's super fast and works great. It does everything that I need it for. I purchased it at a great sell price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is Great for Service and Selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer is great, fast, and really like it. I thank the crew at Best Buy for helping select and getting me in the right direction as far as selection, Very Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing little laptop and the price was great. Love this store!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and reliable, this laptop delivers consistent performance for everyday tasks. Built to last and easy to trust.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Great price for the amount of product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great, good speed for my use of it. Would definitely recommend and have recommended.

    I would recommend this to a friend