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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,916 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a value for money. Exactly what I wanted. The touch screen sensor is fast and the laptop itself so not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get more for less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a surprisingly great laptop for the price. Purchased it for a gift but the recipient is loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old school laptop went out during midterms. Bought this one to replace the old one, and I love it. It was easy to set up.And works well with my data analysis class.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The startup was straightforward, and once I logged into my MS account it was running smoothly, and installing few applications also was quick! Browser is fast (Edge), and Google Chrome runs nicely well. I am happy with the display colors and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellen laptop and best product , ideal for work school , and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does everything I need. Fast and display is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small business convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for what I needed. Im really not computer savvy and was thankful that the setup was easy for me to do. I love that it is touch screen and convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of this laptop so far. Delivery was quick, setup was easy, and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop for home finance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop came as advertised, able to do what I need at a very affordable price. Sales person was friendly and informative.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    A feature I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the split screen option. My biggest worry with switching from IPad Air to laptop was this. The charger gets warm pretty quick when using the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 Star Rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for me and what I need it for. With it being newer, it holds a charge well, it's big enough but not too big or heavy, and I really like that it has a number pad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to upgrade to Windows 11. It replaced the HP that was 6 years old with Windows 10. If the new one works as well as the old one as it has so far, we will be happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new laptop I really like the touch screen feature it also has the perfect screen size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is indeed a good product. I had to return this back to get another good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product ! I would recommend it can be use for small businesses

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Backup laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Screen is a nice size, not too big, not too small. I only do word processing so I can't comment to graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with our new computer. It works great and the shipping was top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Laptop has been great and doing everything I need it to do, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop from best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop. Sound quality is very good. It runs very smooth and fast. Absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A great work hose laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with a solid feel. Operates smoothly and no issues. Touch screen is responsive and fast. Will definitely recommend HP.

    I would recommend this to a friend