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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1917 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,917 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Excellent laptop for my needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is easy to use and to set up. Very user-friendly and just what I needed for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About a laptop bought last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so bad that I returned the laptop to different store of Best Buy I bought it. It’s going to be 28 days now that my cash 210:71cents has not been given to me, I was first told 10 to 15 days it passed, and another 7days passed another 7 to 10 days given to me is going to expire tomorrow. Why? One of your head in best buy at belateria in Richmond area told since it was bought in different stores they cannot do anything and I asked is it not same Best Buy the man refused it. In two days time it will be a month I’ve been waiting for my money.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time buying this brand of computer, laptop, touchscreen, and I have never been disappointed. They worked great never had a problem. Definitely recommend this product, especially to people who are newer, even though the computer is very advanced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it works like a charm, like the features and will buy another

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college.The hp is light weight and holds a charge all day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed! Fast and efficient. Great for school work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed the performance of hp laptops and this one has not let me down. Great laptop would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for what i need and the price is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the product. Product works well. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very happy with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed is fast. It was very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a fast machine with Windows 11. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are large enough to allow for easy keying. Screen is just the right size. Loads quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ive ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers I've had. It was love a5 first sight . Reasonable price !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great computer and will get a lot of use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because its a touch screen and the size of it is great for a college student which is why I rated a 4. However, my college student has trouble with log in... it won't let her log in and when she does at times it kicks her out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of a laptop. So far I'm loving it!! Very easy to navigate. Geek squad people are extremely helpful when I'm not understanding something. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and lightweight. So far decent battery life. Sensitive keyboard- easy to make errors by brushing up against keys unintentionally. Overall, not bad for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet and doesn't sound like a plane taking off like my last computer. It works perfectly for my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a mid-range laptop and had an Acer in mind. The store I visited had no Acers in stock and recommended an HP or a Lenovo. Having had bad luck with the Lenovo in the past, i went with the HP. I have been pleased with it so far.

    I would recommend this to a friend