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Customer Ratings & Reviews

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$549.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1918 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,918 reviews
  • Rated 4 out of 5 stars

    Laptop shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a mid-range laptop and had an Acer in mind. The store I visited had no Acers in stock and recommended an HP or a Lenovo. Having had bad luck with the Lenovo in the past, i went with the HP. I have been pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looks good, performance and battery life. Best for price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I expected. Display us great. Ergonomic keyboard and c easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP intel 7 15.6"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly for a good price. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, I look forward to the next 2 years of school with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for home use and keeping track of all my information that I want to keep up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good low priced Laptop. You get what you pay for as they say. I have had no problems. I don't like all the bloatware loaded on new laptops and it takes time to get rid of it. Its light weight (all plastic)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bob T.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is everything I needed for my home use. I would suggest getting one for anyone that needs a laptop for their home use and banking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, What I wanted and needed for Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best laptop for nursing students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast and very easy to work with. I bought it for nursing school and it has been the best computer I have owed so far. My last computer didn’t even last me a year that’s why I saved up enough to get this one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, but not fond of the charging cord. The power converter gets very hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks great. I have usdd it a few hours and it has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SOOOO happy with my new laptop! It has everything that I need, it was easy to set up and transfer stuff from the old laptop. The touch screen will make my work much easier and efficient. The optics are an unexpected upgrade from my old HP. It's just 100% in all categories! The good folks at Best Buy are incredibly professional, efficient and helpful. Overall a fabulous experience and I am incredibly pleased with the HP laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to New Technolgy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought our old laptop into the Best Buy Geek Desk and received a diagnosis of keyboard failure that would be difficult to find a replacement for due to the age of the laptop. Not wanting to lose the laptop function by using a separate keyboard, we decided it was time for a new laptop. The technician gave us some recommendations of what would work best for us we went to the sales department and the salesperson showed us several laptops. We settled on one the technician had also recommended. After the Geek Squad transferred our data, we went home but discovered some problems that were diagnosed by a Geek Squad technician as software cliches and corrected quickly (using a service policy so no extra cost to us) and we are home and rolling! A great buy for both the laptop and the service policy we couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop that I purchased from Best Buy is working well since I bought it. Good quality and doing everything that I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functional laptop; Fast and easy to set up. Very good graphics. Excellent value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice lap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase.... Functional for me and my kids

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop and has all the features my granddaughter needed for college but she says the battery life is only about 5-1/2 hours on full charge. I think that’s pretty good but she doesn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use , compatible to everything

    I would recommend this to a friend