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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1918 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,918 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    An excellent laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP made another great product here! With good, tactile easy, keyboard,…and touch screen support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptops rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it twice.. that should tell you something... HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop ,we love it. Would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop ! Its a christmas gift ! Has nt been used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the i7 processor and 16 GB of memory, everything runs fast and smooth for general office use.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best laptop I've owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough a HP laptop. It is very user friendly. The keyboard is great. the keys are not slippery. I would recommend this model to any one. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A New Laptop Review!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great, exactly what I was looking for. Lightweight and easy to manipulate. I am enjoying using it for my classes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    High recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice speed for every day personal use. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price, really fast on boot up and running pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and quick boot up, deleted unwanted programs and runs even faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Great purchase, Great price! Sales people were very knowledgeable and patient. But once we made up our mind they quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great school comptrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Our 8th grader will be able to do amazing things. I have bought HP and never had a problem. Be sure you match the computer to the user: ie gamer school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Efficient meets my needs and requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop I prefer purchasing this item . It is a good price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Sleek, fast, efficient processing. Use this for day 2 day personal use as well as non profit work doing various administrative tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    First time buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am first time user, it was very easy to get started at what I needed to do. Been a really great investment for me. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new HP PC. From the very first start-up, it has proven to be fast, efficient, and reliable. The build quality is excellent, and the modern design gives it a professional look. Perfect for both work and entertainment. A great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Just get some taking use to. love the touchscreen. Quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was super helpful in helping me find the right laptop for my business needs. Didn’t just try to tell me the most expensive one, taught me about computers and what is important to have to match your needs. A laptop has been amazing and easily fulfilled all my needs to run my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! We are very pleased with this computer. Best Buy associate was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice value and great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great associate who helped me with this purchase. Used primarily for my sons 3d printer and some other software. this is fast and reliable for a great value

    I would recommend this to a friend