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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1918 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,918 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Value for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love everything about this laptop! I had a Macbook before and I am more than pleased with this HP - fast speed and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lovely laptop, performs well to my satisfaction as displayed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seem to be a very good comptuer it is what i wanted and i don't thing have any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for what I need. Still setting it up so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the unit especially the keyvboard the sales rep was extremely helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! It is worth it and it is what I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation, fast response , good touch screen,fair price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3rd one we have bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd laptop we have bought to use in our small business. Works as expected,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son just told me yesterday he loves the laptop and how much it is helping him navigate job interviews with Teams Calls and also his side hustle he and his best friend started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great! The touchscreen is amazing when scrolling through feed. Great purchase, and the customer service we got at the store was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my HP TOUCH SCREEN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, the speed, and the storage. The customer service rep, Angel was very knowledgeable about this item and I will be back in near future

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop to do some Extra work for my non profit I founded. It’s pretty good for the price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use and easy first time set up to get started

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old laptop gave out after 6 years, this one has been a fantastic upgrade. Fast, reliable, and handles all my daily tasks with ease. Very happy with the performance so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop, quick and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I had to replace a Windows 10 and this was an easy transition. Very happy with the purchase. Glad it was on sale too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best product best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable computer with all tools For students

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Balanced and budget friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance and a better battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop for a few weeks and so far I'm very happy with it. It's the first time I've purchased an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs and is easy to navigate. It's so much faster than my old laptop.

    I would recommend this to a friend