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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1925 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,925 reviews
  • Rated 5 out of 5 stars

    Great Laptop Terrible Rewards Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use but as a side note I've purchased over S1000.00 of product on my Best Buy card this year and haven't received a single reward from my purchases on my account. The card is worthless and any future purchases will be made with a regular visa or mastercard with a rewards program that works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! We are very pleased with this computer. Best Buy associate was courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! I love the performance and price I got it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Love the calculator keyboard on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for the money. Looks good and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase this far. This laptop is satisfying my needs for business, which is why I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good usage! I would recommend this product for studying and a little gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best PC available. Easy set up and very reliable. We have 6 laptops for the kids to do their school work on.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Great price. At first i wasn't a fan of the touch screen because it didn't have the ability to use a a tablet. But, it does come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice size, battery life so far is good. I like HP laptops

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these and they all work great. You can find them on sale all the time. The oldest one I have is 3 years old and it is still like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley N. really took the time to make sure I knew what my options were and to find the right product for my needs. I'm very grateful for the time he took to ask me the right questions and the education so I felt comfortable this was the right choice. Big Thanks! Really excited about my HP! It has all the features I need and is so much faster than my older laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but shipping went correctly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tower to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this HP laptop has performance as described. The Laptop was setup as a Desk workstation using an external keyboard and monitor. Utilizing a small docking station, all the desired peripherals are connected and operating well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop very much. I had not gotten a new laptop since 2016, so it was a little bit of a steep slope to learn but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is nice and the picture is crystal clear while streaming.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs HOT and battery life is extremely SHORT, very disappointed. Definitely regretting this purchase!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Full HD Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning what this laptop has to offer. It's been fun and easy with all the help provided within the laptop itself. Still feel it was the right decision for me.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Happy computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised my daughter is very happy with the laptop and especially the touchscreen. Easy to setup and get right to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kylie's Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vensin was very helpful and knowledgeable of the laptops. He made a normally frightening experience and very good experience. I literally hate purchasing computer equipment, because it can be overwhelming. Vensin's patients and knowledge made this a nice purchase. Purchased for a Christmas gift..

    I would recommend this to a friend