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Customer Ratings & Reviews

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Comp. Value: $799.99
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Customer reviews

Rating 4.7 out of 5 stars with 1927 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,927 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Geek squad helped set it up. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my astrophotography needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this computer to run astrophotography guiding and acquisition programs. It has performed flawlessly so far. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EdCat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price! This replaced my older HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. The only reason I didn’t give it 5 stars is because the letters and numbers on my keys are disappearing. I did use it daily but I’ve only had it for 2 months. Other than that, it’s a solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good performance. Overall satisfactory product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP INTEL May 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer but still learning Windows 11. Best Buy really took the edge off my purchase with support. So many new ways of working remote with this HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my modest home needs. Pretty fast and enough memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent HP laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I'm happy with my purchase. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Labtop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent labtop for school work and everyday activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Core i7 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is working perfectly. Good size, great processor, great video. Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An easy to use laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is va good product easy to work on. However the letter5s in the key board are very thin and hard to see. I would had rather have a lit keyboard but I did not think about it at tat time. It is pretty light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Te Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, exactly what I was looking for and what they described to me. I'm very happy with it and 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the performance of this laptop & the battery life and much more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good solid performer and is doing everything I have asked so far. I haven't started any coding on it yet but I don't expect any issues. It seems like a good value at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, so much better than my chromebook!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was outstanding at the Bolingbrook Illinois store. The sales representative and store manager were extremely helpful in making the decision to purchase the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I now have Windows 11 and I can’t believe all the new features I have on it. I now have CoPilot which allows me to get the right information quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great birthday gift for a new school year !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this lap top for my grandson for this school year and he is really happy for it . It was also his birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well , does everything i need,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer at the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer. The touchscreen is easy to use. Easy out of the box setup.

    I would recommend this to a friend