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Customer Ratings & Reviews

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$549.99
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Comp. Value: $799.99
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Customer reviews

Rating 4.7 out of 5 stars with 1929 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,929 reviews
  • Rated 5 out of 5 stars

    Good computer at the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer. The touchscreen is easy to use. Easy out of the box setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best possible solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best possible. We have 4 guys that needed computers in our company. Our IT guy recommended 3 possibilities. I love HP and have had a great computer that has lasted 10 yrs. So for me this was my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP i7-1355U Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as it is described. With windows 11 it's user friendly. Lot's to learn from this laptop but that's one of the reasons I purchased it from Bes Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another HP workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Keyboard a pleasure to use. Hope to get useage to compare with my last HP computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our HP laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I we been buying HP laptops for many years at Best Buy the reason we pick Best Buy they always have the best prices in town and the best thing about Best Buy they take are of the customers the right way we never had any problems…thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop used for my son's needs for high school robotics and computer programming clubs. Light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and is very good for student life. Love this!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new business laptop. Even though we normally use a docking station, when just using the laptop as a stand alone, the screen is large enough to have multiple windows open at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 of these systems they are great systems especially for the price during the back to school sales

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish the battery was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing! Did my college work on it, unfortunately the battery is very fast to die. I have to keep it plugged in at all times, overall good for at home work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to modernize my computer use. All programs transferred well the new machine. Like the fast staet up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation from the Best Buy associate. I was looking for something that simply gets the job done. Nothing with fancy features I would never use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my God Daughter for college...works well for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best/HP….Great Combo!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was helpful from purchase to set up. They transferred all my date that I wanted transferred to new PC. Easy to use and well made. Keyboard is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for regular college use, tends to get uncomfortably warm after extended use though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The battery timing and speed is really good. And I like the color. And size too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very clear,performs faster with the intel 7

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop that is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer expert, but this was easy to set up. It is so much faster than my old one. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer with 1 issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and fast computer BUT it doesn't have a back lite keyboard as they description states. I ended up returning it as that was a main selling point for what I needed. With all the features I still couldn't believe they skipped the lighter keyboard. Such a shame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Has everything I require for my work.

    I would recommend this to a friend