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Customer Ratings & Reviews

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$549.99
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Comp. Value: $799.99
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Customer reviews

Rating 4.7 out of 5 stars with 1930 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,930 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what my daughter needed for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already using it for prep classes. Large enough screen with all the features she wanted except the 2 in 1. Sorry babe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and a wonderful computer! I will give Best Buy the opportunity to sell me my next computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, works great. Great at being a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It is efficient, speedy, and meets all my needs. The resoulution is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new HP laptop. I was concerned about Windows11, but I can still do my business well. The key pad numbers are larger, and easier to use. It's faster then my previous computer, but I am getting use to it. So far, it is a good investment. Thanks for the help picking the right one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Does what I need it to do. The sales person was knowledgeable and easily understood my needs and recommended this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Touch Screen Laptio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Love HP products. Got it on sale which made it an even better deal. Easy to use touch screen. Wasn't sure if I would like the rought feel of the keys but they have grown on me. Over all exccellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. My old laptop was Windows 10 with no more updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD CHOICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT LAPTO IS PERFECT FOR MY SON SCHOOL AND DAILY WORK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works smoothly and efficiently. I use it for crafting and a little work from home, and have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new laptop. The service we received made for a very pleasant buying experience. The Geek Squad tech was able to transfer everything from our old laptop and explained everything to us in simple to understand terms. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect PC for my College undergrad, it is exactly what she needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for work! I sometimes have to work remotely

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like my new HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace a 12 year old Windows 10 machine. I like it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop in good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop in good price. Speed is good, battery life is okay and has good enough memory. This laptop is good for job and personal use. I will recomment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It is so much better then the last one I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Excellent graphics and the Touch Screen is great for my favorite games. This is the same brand that I had used for the past eleven years, and the old one is still going strong as well, but is a Windows 10 operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily to operate this lap top. Bought my laptop at Bowling Green Best Buy; everyone was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    15.6 hp laptop windows 11 core i7-1355U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop that l bought but it seems like the battery power quickly runs out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15.6" full hd touch screen laptop intel corei7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good................................................

    I would recommend this to a friend