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Customer Ratings & Reviews

$599.99
Save $200
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1934 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,934 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid pc! Fast and dependable while also responsive. Not chopped full of bloated software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owned for about 3 weeks now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop but battery only lasts for about 2 hours without charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m pleased with my laptop. Very fast and nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what i was looking for. Its performance and memory are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre with some frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth to buy. Process speed as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP 15.6 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is exactly what I was looking for. I was able to trade in my old computer which made this purchase very affordable. Geek Squad transferred data from the old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well use it as my tuning laptop and it handles it well, really smooth and no lag on input.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a nice low price. It has Windows 11 installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Agent was very helpful in telling me about my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how fast and user friendly it is! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great laptop ready for back 2 school and it has worked flawlesslly to day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haroun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meet my exceptation and is working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Laptop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek, lightweight laptop, great price, easy setup and transfer of files from my old laptop. A great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cost effective. I would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. this ocmputer meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire! :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as attempt to get her a laptop like mine, but this ended up being an upgrade for her AND within my price range. Now I need an upgrade! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So easy to use and transport wherever I need to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an HP laptop for years, and had no complaints. So after about 8 years of daily use it finally died. I wanted an HP replacement since it was reliable and fits my needs.

    I would recommend this to a friend