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Customer Ratings & Reviews

$599.99
Save $200
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1935 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,935 reviews
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No issues so far. Quick process time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the laptop. The speed is perfect for my work at home job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent purchase I would recommend you get one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Touch screen is nice but the mousepad is a little wonky. Got a zoom workplace for a remote job and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect labtop i just love it and so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For office use, just browse website, no games or videos. So far works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop and great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General use, Excel, Teams, emails. Good speed and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my HP laptop. I bought it to manage the accounting for the family business and it's incredibly efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great office laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for business use. We have purchased several and the employees love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a very positive experiece at Best Buy. From being welcomed into the store, to being assisted looking at various laptops , to finally checking out with a great deal I was very happy I came to this store, super pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu daughter is having fun playing and doing homework

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good value for money. A product with very good features and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is Great! This is exactly what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replace laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem had same laptop model before. time to update. the store squad is very helpful answering all my question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a decent laptop is just the battery runs down fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l have not fully impliemented my new laptop but so far, so good. startup is so much faster than my other computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 with all the bells and whistles, whether wanted or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and touch features are great. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase excellent product I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet pea laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the laptop that she received for Christ-mas.

    I would recommend this to a friend