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Customer Ratings & Reviews

$599.99
Save $200
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1936 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,936 reviews
  • Rated 5 out of 5 stars

    Sweet pea laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the laptop that she received for Christ-mas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP makes good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. Previous laptop is a HP Pavillion that is 13 years old and still works like a new machine but it is not equipped to upgrade to Win 11. So when I finish getting everything moved over to this new machine, I will convert the old one to LINUX, and hope to get many more years of service out of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Love the touch screen feature it make corrections so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets my needs perfectly. It is fast and was set up by the Geek Squad,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer ran some games & did some college wodj overall 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop 5***** has everything on that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new HP laptop. It helps me to do my PowerPoint presentations and so much more. Lots of space especially for the workloads that I have to do. I will let my family know about this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good but the battery runs out easily making it hard to rely on

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My Laptop from Staples

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the experience- clear 17' screen, easy navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Full Touch Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP seems to be a great purchase. It is a more improved version of the last HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. The keyboard not being lit was mainly why. The battery didn't seem to last either. I got a different HP but haven't used it yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop....one of the BEST I've ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ta laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and works great with photoshop and autocad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Nice touch screen with lots of memory. Looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss leading specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but not happy with Best Buy. The specs for this computer that it had a lighted keyboard, but when I set it up I realized that the keyboard didn't light up. I was but I had already set it up so I decided to keep it!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer, Terribly Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, operating system BUT! Battery life is terrible. Maybe two hours then plug it in. My previous HP battery lasted 8 + hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well for me, no problems, like keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer to do what we need. Easy to use and reliable good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Upgrade 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is completely different than my last one which I had since about 2018. A lot to relearn with this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast access to internet, light weight, easy to navigate.

    I would recommend this to a friend