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Customer reviews

Rating 4.5 out of 5 stars with 893 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the strong performance and appealing backlit keyboard of this 15.6" gaming laptop. Many appreciate its affordability and decent graphics capabilities, along with its ease of use. However, some users point to the relatively short battery life and limited storage as potential drawbacks. A few also mention fan noise as an occasional concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 893 reviews
  • Rated 1 out of 5 stars

    HP - 15.6" Gaming Laptop - AMD Ryzen 5 - NVIDIA GT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 15.6" Gaming Laptop - AMD Ryzen 5 - NVIDIA GTX 1050 only worked adequately for about a year. Afterwards, it got slow, buffers, and in no way can you use this laptop for gaming. The quality of HP has sunk to new lows. Never again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came with broken video card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for games, so before I downloaded any games I went to YouTube to see if it could even run a video and sadly it could not and so I did a bunch of checks by myself until I gave up and called geek squad who then told me it was broken. Returned it soon after of course.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and boggy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop even with upgraded RAM. I’ve spent over a year trying to make it work but cannot. Running absolutely no programs and it’s still boggy. I want to blame Windows but cannot as my partner has the Intel version of this and it works 10x better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Didn’t like it. Returned it within couple days. Screen is not bright enough. Build quality is cheap. Bottom line I was not happy. HP usually dose make better laptops than this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with mine yet, Loved it when I first got it but now its has issues , screen turns green when I'm in the middle of a movie, or just browsing . It also freezes up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUPER LOW FPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for quarantine to play video game with friends and family but every game i play has FPS lower then 10 at times on call of duty warzone and destiny 2 which the spec is well more than qualified to run smoothly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it to my WiFi and it’s running slow and I haven’t even added anything to it I am completely confused I thought it was a gaming laptop but it’s looking like it can’t run normal every day stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest startup we really thought it was a deal just a junk computer. Writing into the the bbb for lack of options and quality. Nothing that was on the box was true. Felt completely lied to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought screen was broke. Didn’t even turn on out the box, second one the speakers were blown or something. Besides that it worked good. Won’t buy again for sure

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero rating

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible not even had a year and the internet drive disappeared something is wrong inside now have to spend half as much as it’s worth to fix and recover

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for gaming based on store associate and chat rep recommendation. Does not play games. Best Buy refuses to help with this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not clear and vibrant. I read reviews that said it was good.that was not the case when we received it.i thought for the price it was poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died 14 months after purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died 14 months after purchase. Would no longer turn on. That's a lot of money for basically 1 year of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks after i got it I went to sleep and i turned off the computer I woke up and my whole screen was burnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work. Had to return and get another.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the next laptop will work for me. I am not a good person to ask as the first laptop did not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didnt get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt recieve this item because they said they did not have them but they clearly shipped something

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard wen out of it least than a year.. for the price that shouldn’t of happen .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming high end games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wouldnt recommended for gaming, morw for office work/light load

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    more for experience who can configure it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Gaming Laptop speed is slow screen very bright can’t bring the brightness

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad . Not working. Sending back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad not working. Sending back. Waiting money back . Not recommended nobody

    No, I would not recommend this to a friend