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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,945 reviews
  • Rated 4 out of 5 stars

    Nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has all the features I need. The graphics are excellent and the included programs are useful and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer my dad loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for my dad to use has all the functions that he needs simple to operate

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Excellent Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP laptop computer. Like the Windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is a good product. It could use better functions as in split screen and beter operations for photos soy ware detection and better surfing for web.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom just needed something to be able to get on the Internet. Nothing fancy. This was perfect for her. Just the right size and had what she needed the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I've had it 11 months with no problems. I just need basic Internet and document (Office Suite) processing. Great for data storage from my big old desktop. Really convenient. During Texas storms I grab it and head to the basement. If the worst happens I have my computer life with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the best product at the right price as a replacement. It is also more updated and the movie watching is much better on this screen than my last computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy machine, but in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a laptop you'll want treat lightly, because it's not light! This is certainly a great machine, excellent speed and screen, and could be a replacement for that dinosaur you've got sitting under your desk. I'm using this for most of my computing needs now: banking, taxes, spreadsheets, networking, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for a soon to be middle schooler.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my soon to be middle schooler.. He has done a few coding classes with the laptop, summer reports and even feeling more comfortable typing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HP Laptop. Comfortable. Large hard drive. HP's have always lasted a long time for me, so the 500 GB drive here is a plus. Easy to set up. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Functional computer for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much faster than my 5 year old basic computer but does the job. Basically used for internet surfing and emails.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it without reading the reviews but fortunately it is working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic computer for a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it home, booted it up, followed the instructions and was online in no time. For a basic no frills computer, it has all you need including Windows10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter laptop for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a sharp image and seems to recharge quickly. My son uses it for school work and playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top for what I need it for..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good.. glad I joined the geek squad also.. I must go back soon to learn a little more about my new lap top..I'm kind of a not a hi tech person..need some tips..on how to get around and where to put my pics..The geek that helped me at the store was FANTASTIC.!! Will want to see him again.. [ JONATHAN.]

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little slow but works for what I use it for which is browsing the web, watching videos, meets expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for everyday computing. I would recommend upgrading to 6-8 gig of ram for a power user. Will run quick books pro and office 2016 no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap but not as good as I thought, very slow laptop with window 10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had the computer less than a week before it died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new computer. Less than a month later it can be used for nothing but a boat anchor & best buy refuses to fix it. It is less than 30 days old and has completely crashed. I have literally loaded nothing new on it. i have simply been using it straight out of the box. It is unacceptable that I spent this much $$ on a computer and it doesnt work a month into owning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great value if you don't want to spend a fortune

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value if you don't want to spend a fortune on a new laptop. Clear, large 17" screen has good resolution and brightness. Good bang for the buck.

    I would recommend this to a friend