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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,945 reviews
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture and is super easy to use also love the look love the built in web camera too and you never know how much you use the side # panel until you don't have it I'm so glad it's included in this model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ink cartridges don't last long enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink cartridges don't last long enough. I rarely use them, but they're constantly empty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys his new computer.............. ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave looks great fan is a little in the loud side love the pull out exhaust.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give this computer a zero i would. I returned it a week later. From the very beginning it was slow to start. It always froze constantly!! I really like HP computers but this one was a piece of ......!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it a computer badly and found this one on sale. It's been great no issues

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok laptop for the price. Overall good purchase. Yes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KEEP AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a Christmas gift for my daughter. After just 2 weeks it would only open to a blue screen! Geeksquad said it was a "corrupted" system, defective computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty of storage on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I needed something with more storage than the Acer notebook/tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for a beginner or an expert that is going to do mostly e-mail/internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good deal. So far I don't have any problem with it. it looks goods and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a trusted name in laptops. This one is so easy to use. I did the setup by myself and it couldn't have been any easier. I am not a gamer but I know you can use it for that, but it does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby is happy with this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new computer and he chose this one. I haven't heard him complain about this computer. He's had it for the past 3 months. I'm glad he found an affordable computer that he can do his job on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought turbotax - the price showing in the store was $39.99. I was charged $45.38. I had a $10.00 reward certificate and did not receive credit for it. I also bought ink for my printer. I am not happy with this. Up until now, I have had good experiences with Best Buy, but now I am not wanting to have any further experiences.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , did not have it for a long time but will recommend it to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this as a gift with a great cost. Runs smooth, be careful when repeated striking a single key as they may begin to stick as I found with a younger user of this laptop. Otherwise, great for the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value was bought for my daughter and she likes it better than her old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift for my wife. We have both sworn by HP for years. Although she is stumbling a bit with Windows 10, she seems to like her new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic but sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable replacement laptop when I was in a pinch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at as a basic laptop for the office. Using it to write emails. So far so good

    I would recommend this to a friend