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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,945 reviews
  • Rated 5 out of 5 stars

    very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make my work easy I think is my best buy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for basic computer needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is very fast and simple for anyone to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a beginner, perfect for students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient ,. And batterie life last very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im too lazy to write a review.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, it's amazing 4 the price I paid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice on the gift for a birthday presen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodf choice and a great lap top for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's been EXACTLY what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Points for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft currency for anything in the live market

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    windows 10 is a very bad joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine its the software that is a problem. I have reset twice and finally got my email working. Then tried to go online with edge. Finally had to give up because pages took minutes to load. In fact the getting started videos was broken up in 6 or 7 sec segments with a minute of buffering required between segments. I may just pay to have windows 7 loaded in place of 10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing about this computer was it was so easy for the charger to break.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Terrible computer slowest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slower than dial up. If you have more than 1 file open go have a full meal and come back the second file might be open, this is new out of the box. I expected a basic computer but this is probably a better skimboard than a computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat confusing when trying to open several apps or programs at the same time. They try to o'verride each other.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have tried this before I bought it I would not have wasted my money. It is slower than the 6 year old computer I bought it to replace.It also has a major problem with not responding. When a 6 year old computer with less memory works better than a new one that tells you the new one is a piece of junk!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No warranty on product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You refused to warranty the computer. I never got to use it until I paid the Geeks an additional $100 to repair it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a top of the line computer but good for the price. Gives me what I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP makes a good laptop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is too slow a processor for my needs. Everylthing else about this computer is good value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, Freezes, Zoom keys are sensitive, constantly having to re-adjust the zoom, Very slow, i installede Chrome and that helped the browsing speed up but it's not just the browser, the OS is slow as well. I think I got a defective computer -

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nicely picked....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my grams, so she can play solitaire. And so far no complaints, so its good with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, meets all my needs. A little slow when it comes to streaming, but all in all a very good laptop.

    I would recommend this to a friend