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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,945 reviews
  • Rated 3 out of 5 stars

    Great for light internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, slim, attractive, enough memory and processing speed to satisfy the average internet browser.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer is OK windows 10 sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is OK windows 10 sucks. Was fairly difficult to get hooked up to Wi-Fi. Had to call the tech-support group. Ended up having to hardwire it in so they could remotely fix it. Took about an hour and a half. Now the computer is all set up, it runs fairly well. Just not a fan of windows 10!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the laptop for nearly a month works effectively. The webcam is fair considering the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a refurbished item and it is adequate for my needs

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow laptop. It might be good for a kid. But would not recomend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really expect much for the price. But it is much lower than I thought it would be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slower than the one it replaced. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Word processor at best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unimpressed with this laptop. Slow boot. OS10 isn't user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop, however it just wasn't fast enough for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop to do basic online needs. It's OK but could use more volume. Sometimes the keys stick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok computer for the price.Don't expect the performance to be that great though because it's not

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    It was not what i thought it was going to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very troubled by the speed , along with the loud humming noise

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    do yourself a favor and don't buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this laptop for my mom for Mother's Day.. seemed too good of a deal not to, but it's basically a $200 brick. it was beyond slow, took over 15 minutes to turn on. ended up returning otherwise would've used it as a bookend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works pretty slow. HP laptops have plunged in quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Simple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with keyboard not functioning correctly- otherwise ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for just doing homework and Internet use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not show good quality picture resolution. I use it primarily for school but overall it's okay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop. Doesn’t even work anymore. Only worked for 14 months and poorly at that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok computer. Enough to get the job done. Mine went on the blink and needed one right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good just the keyboard give me problems here and there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its not cooperating with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it work with my printer. If you can make it work with the epson printer I'll give it 5stars

    I would recommend this to a friend