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Customer reviews

Rating 4.2 out of 5 stars with 3946 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the affordability, user-friendly interface, and gaming capabilities of the 15.6" Laptop. They appreciate the ample storage space and lightweight design. However, some users have concerns about the battery life, keyboard sensitivity, and speakers' quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,945 reviews
  • Rated 3 out of 5 stars

    Needed more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back and up-graded..I love the new one I purchased This one ok but not what I wanted

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace an HP ...so slow I returned for a Dell...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom for watching videos online and the quality is pretty good for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money. Designed to surf the web and document editing, but not much else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some high hopes for this laptop. I thought at the very least it would be fine for just everyday stuff that I do when I am at home like surfing the web, checking email. and streaming movies online. Unfortunately the laptop is a piece of junk. Shortly after receiving it the screen would constantly blink while it was on. I called HP and they said they will fix it but I have to ship it to them. I told them that I just got the thing and I'm not going to pay for shipping to get it fixed. After two calls and a little bit of yelling they said they will pay for the shipping. When they sent it back it was working fine, but now there is something wrong with the touch pad. This time they wont pay for the shipping because I've had the laptop for almost a year now. So it's going to cost me over $26 just to get the thing fix. This is a piece of junk, save yourself the headache and buy a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Perfect for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my needs. I love it. I take it wherever I go. Business or pleasure trips.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    laptop does good for what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop does good for what i need. lightweight, compact

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc would not come on after having it for 2 days. There's a batterie issue with this make

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for students. Will most likely ugrade soon to a computer with more features soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP computer to my daughter as a gift just on time for homework.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Descent for what I use it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent low end computer that is used for surfing the web and streaming online a bit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I really enjoy it. It is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to and it is smaller and lighter than my old notebook.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Really a lousy slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Windows 10 is a joke! Lousy overall!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over two years of limited use and I get the blue screen of death.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Slow down over weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad laptop. Battery does not last too long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So,So Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my Best Buy Dell & Asus laptops for similar prices. HP had no bluetooth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs all basic functions if that's what you are looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my product the best purchase I've made in a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good battery life and display clarity is okay..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is heavy but with good battery life and display clarity is okay..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ok. It gets the job done for emailing and surfing the web

    I would recommend this to a friend